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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent Service

5
The few times I have contacted Mettle for help they have always been there and dealt with my enquiry promptly Reviewed on: 18th February 2026
Kevin J's avatar
Kevin J

Great and easy to use, any issues are resolved fast

5
Great and easy to use, any issues are resolved fast Reviewed on: 18th February 2026
Owen R's avatar
Owen R

Easy to use and friendly interface

5
Easy to use and friendly interface Reviewed on: 18th February 2026
iCab Express's avatar
iCab Express

Quick and Easy to set up account.

5
Quick and Easy to set up account. Excellent opportunity to ‘grow’ money via Savings Pot which is easy to transfer in and out. Reviewed on: 18th February 2026
Jennifer A's avatar
Jennifer A

Very practicaly and easy to use.

4
Very practicaly and easy to use. Easy access to human customer service. I would like a few more filters to search transactions and sometimes the app can be a bit laggy but only minor issues in the big picture. Reviewed on: 18th February 2026
Ben D's avatar
Ben D

Recommend Mettle ....

5
only limitation i have is not being able to transfer from it, onto a 'Top Up' preloaded cashback card with utility warehouse which i want to manage my household budget thats annoying otherwise i can't fault Mettle Reviewed on: 18th February 2026
s b's avatar
s b

Quick and easy all link to quick books

5
Quick and easy all link to quick books Reviewed on: 18th February 2026
George B's avatar
George B

Very good service and money is available at all time...

5
Very good service and money is available at all times with no payment issues Reviewed on: 18th February 2026
Taskeen Khalid 's avatar
Taskeen Khalid

Reliable service

5
Reliable service - handled my one complaint quickly and effectively Reviewed on: 18th February 2026
Gary J's avatar
Gary J

Excellent Small Business Banking

5
Mettle has been significant in helping me stay on top of my business transactions. It’s easy to use, intuitive, and all of my interactions with customer services have been positive. Reviewed on: 18th February 2026
zenbird's avatar
zenbird

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