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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Missing options to categorised transaction.

4
Missing options to categorised transaction. Seems more orientated to office, it kinda jobs. Rest is Very good Reviewed on: 18th February 2026
Daniel m's avatar
Daniel m

5* Bankinh

5
Great service, easy to use and very efficient Reviewed on: 18th February 2026
JMD's avatar
JMD

Excellent free business banking app.

5
Excellent free business banking app. Very efficient. Reviewed on: 18th February 2026
Michael G's avatar
Michael G

Mettle is super easy to use.

5
Mettle is super easy to use. I love the fact that you get a free subscription to free agent too and that it intergrates with the mettle app telling you how much tax you will need to pay. Reviewed on: 18th February 2026
Jonathan C's avatar
Jonathan C

Easy to use and navigate.

5
Easy to use and navigate. I love being able to categorise transactions for tax purposes. Creating invoices is probably the best aspect about mettle. The fact that you can create different items and clients so easily saves so much time. Reviewed on: 18th February 2026
Daniel B's avatar
Daniel B

Simple to use, trustworthy & flexible.

5
Simple to use, trustworthy and flexible. I like the facility to move money between pots, including savings account. Reviewed on: 18th February 2026
Michael Moir's avatar
Michael Moir

I have nothing but praise for the way the account wo...

5
I have nothing but praise for the way the account works and the invoice part of it. That ties up with the account Reviewed on: 18th February 2026
Timothy M's avatar
Timothy M

App quick and easy to use than other bank app

5
App quick and easy to use than other bank app Reviewed on: 18th February 2026
Emmanuel kibaya's avatar
Emmanuel kibaya

Great customer service

5
Having recently changed my name I can confirm the customer services are efficient and friendly. I’m loving banking with Mettle. Best of all is the Freeagent facility! Reviewed on: 18th February 2026
Sunny T's avatar
Sunny T

Have been using mettle since I started my little bus...

5
Have been using mettle since I started my little business and it was the best decision I made. They are always quick to respond when you need help and the app is user friendly. Best of all it doesn’t cost a small/sole trader like me anything which is important when you are trying to grow. Reviewed on: 18th February 2026
Diana T's avatar
Diana T

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