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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent small business banking facilities and supp...

5
Excellent small business banking facilities and support, would highly recommend Reviewed on: 18th February 2026

It's simple to use for my small business.

5
It's simple to use for my small business. Everything in one place. Reviewed on: 18th February 2026

Great when I’ve had questions.

5
Great when I’ve had questions. App is simplicity itself. Reviewed on: 18th February 2026

Great bank, better than any ive ever had

5
Great bank, better than any ive ever had Reviewed on: 18th February 2026

Super cool and easy to use while managing money.

5
Super cool and easy to use while managing money. Reviewed on: 18th February 2026

Recommend to friends fantastic bank highly recommend

5
Recommend to friends fantastic bank highly recommend Reviewed on: 18th February 2026

I opened my first business using mettle business ban...

4
I opened my first business using mettle business banking. They've been really easy to deal with only 1 small problem which was sorted quickly Reviewed on: 18th February 2026

Simple and straight forward.

5
Does exactly what I need. Well laid out and easy to use. Reviewed on: 18th February 2026

Best online bank in uk

5
Best online business banking I do like it a lot very easy to use Reviewed on: 18th February 2026

it’s very user-friendly

5
The app is fantastic to use – it’s very user-friendly and easy to navigate. It integrates seamlessly with online accountancy software, which makes managing everything so much easier. If there are ever any issues, the team responds quickly and communication is excellent. The savings pots are especially helpful for setting aside money for tax and VAT. Overall, it’s a great all-round bank and I wouldn’t change a thing! Reviewed on: 18th February 2026

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