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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

The best ever

5
The best online business bank ever. Mettle customer support team are the best I’ve ever experienced banking. I love everything about the app. Efficient,empathetic and very supportive staff. Reviewed on: 10th April 2025
Elizabeth Nwanze 's avatar
Elizabeth Nwanze

Mettle met all our small business banking needs

5
As a small business, Mettle has met all our banking needs. It has been easy to use, especially when partnered with Freeagent. Besides that we used the App or the debit card in our wallet on our phones for payments and need nothing else. Reviewed on: 10th April 2025
Tara S's avatar
Tara S

A fledgling business excelling with Mettle

5
As a fledgling business, I have found the support and ease of use associated with Mettle, to be crucial in my initial success in business. Reviewed on: 10th April 2025
George T's avatar
George T

Excellent service.

5
Excellent service. It has allowed me to operate efficiently, I can take control of my finances directly from my phone and any issues have been resolved quickly through the app. Reviewed on: 10th April 2025
Benjamin D's avatar
Benjamin D

Everything is so easy and hassle free, even with som...

5
Everything is so easy and hassle free, even with someone with not so many skills with technology everything needed is simple and easy to use wouldn’t want a easier experience Reviewed on: 10th April 2025
Paul T's avatar
Paul T

I started out as a sole trader in 2021 and mettle ha...

5
I started out as a sole trader in 2021 and mettle have been there every step of the way making it super easy to grow my buisness Reviewed on: 10th April 2025
Alan J's avatar
Alan J

I have no reason to complain about Mettle

4
I have no reason to complain about Mettle Reviewed on: 10th April 2025
Steph S's avatar
Steph S

Great banking app

5
Great banking app that is very easy to use. It always seems to be available with no real downtime and a great UI. Reviewed on: 10th April 2025
David T's avatar
David T

Fantastic to use and easy , great for my new...

5
Fantastic to use and easy , great for my new business Reviewed on: 10th April 2025
Chris J's avatar
Chris J

Very easy to setup, very clear step by step guidance...

5
Very easy to setup, very clear step by step guidance throughout. If you have an issue the customer service is brilliant. Very quick to respond even for a silly question. I have been able to complete and send invoices to my customers. When receiving payments it’s easy. To assign payment to invoices. Great integration with my FreeAgent software , getting prepared for completing digital tax at my year end. All in all cannot fault the service of the extra accounting software. Customer service brilliant 10/10 Reviewed on: 10th April 2025
Dennis M's avatar
Dennis M

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