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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to Use, good customer service

5
Easy to Use, good customer service Reviewed on: 18th February 2026
Waseem Akram's avatar
Waseem Akram

Fabulous bank to use for my business.

5
Fabulous bank to use for my business. Easy to use, free agent free of charge and also really helpful customer service. Reviewed on: 18th February 2026
Amber F's avatar
Amber F

All positive, never had any issues.

5
All positive, never had any issues. Reviewed on: 11th February 2026
Chloe H's avatar
Chloe H

Brilliant service for small businesses

4
Mettle has been one of the best business banking experiences I’ve had. The app is clean, fast, and incredibly easy to use, which makes managing day‑to‑day finances stress‑free. Features like instant notifications, simple invoicing, and automatic expense categorisation have genuinely helped me stay organised without any extra work. Support is another big highlight. The team is friendly, quick to respond, and always helpful—exactly what you want when dealing with business banking. It feels personal, not corporate. What I appreciate most is that Mettle combines the flexibility of a modern challenger app with the reassurance of being backed by NatWest. It’s reliable, transparent, and clearly designed with small businesses and sole traders in mind. Highly recommended if you want a business account that makes life easier. Reviewed on: 10th February 2026
Dominic's avatar
Dominic

Straight forward banking.

5
Straight forward banking. The app is simple to use, fees are low and transactions are instant. Reviewed on: 9th February 2026
paul j's avatar
paul j

Very quick and easy to set up, which made life so mu...

5
Very quick and easy to set up, which made life so much easier as a small business owner! Reporting is always accurate and customer service is friendly and very responsive. The app is always quick and simple to use, and the general support/updates we receive are really informative and help us stay on top of relevant financial news. Reviewed on: 8th February 2026
Emily B's avatar
Emily B

Good Banking

4
Mettle does everything that I need from a Bank, what more can anyone want? Reviewed on: 8th February 2026
Adam CS's avatar
Adam CS

Really simple to use and love the pots

5
Really simple to use and the pots are so helpful in managing my business finances Reviewed on: 7th February 2026
Irene's avatar
Irene

STRAIGHT FORWARD ACCOUNT

5
EASY TO OPEN AN ACCOUNT, EASY TO USE. Reviewed on: 6th February 2026
DBB's avatar
DBB

Feels very secure

5
I’ve loved using the mettle app. It’s easy to use, feels very secure and easy to download statements to send to the accountant. I would highly recommend using mettle to anyone- especially in business. Reviewed on: 6th February 2026
Jo k's avatar
Jo k

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