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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4079)

Great for a small businesses the app is great

5
Great for a small businesses the app is very simple to use, the live chat is great.It also has a options for invoice to share and being able to pair them up with Transaction. Reviewed on: 10th April 2025

So far I am pleased to have switched to Metal.

5
So far I am pleased to have switched to Metal. However I recall there not being a function for international payments. Reviewed on: 10th April 2025

App easy to use

5
I enjoy using the app which is easy to use. Reviewed on: 10th April 2025

Easy set up from start to finish.

5
Easy set up from start to finish. No problems with registering my business and quick delivery. Thank you for getting me up and running quickly. Reviewed on: 10th April 2025

Very happy with the ease of set up and...

5
Very happy with the ease of set up and use Reviewed on: 10th April 2025

Haven’t had any issues.

5
Haven’t had any issues. But one thing I really do like is that you can use FreeAgent as part of the account that is very useful to have. Also the able to take pictures of receipts helps allot. Reviewed on: 10th April 2025

A MASSIVE improvement on. Co-operative Business Banking

5
I moved to Mettle from a Co-operative Business account and it's been a transformational experience. The app works like a dream and the seamless integration with FreeAgent has made life so much easier. And no monthly charges either! Reviewed on: 10th April 2025

It just works

4
It's been a relatively uneventful experience which Is how it should be. Things just work. Have not really had any reasons to contact anyone. The app is good and easy to use. Reviewed on: 10th April 2025

Good business account

5
I opened up a business account and it meets all of my needs. I love the savings pot where it will automatically take the tax from my earnings and save it for me. Reviewed on: 10th April 2025

excellent setup, intuituive app, well laid out, good...

5
excellent setup, intuituive app, well laid out, good support Reviewed on: 10th April 2025

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