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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
29% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

All positive, never had any issues.

5
All positive, never had any issues. Reviewed on: 11th February 2026
Chloe H's avatar
Chloe H

Brilliant service for small businesses

4
Mettle has been one of the best business banking experiences I’ve had. The app is clean, fast, and incredibly easy to use, which makes managing day‑to‑day finances stress‑free. Features like instant notifications, simple invoicing, and automatic expense categorisation have genuinely helped me stay organised without any extra work. Support is another big highlight. The team is friendly, quick to respond, and always helpful—exactly what you want when dealing with business banking. It feels personal, not corporate. What I appreciate most is that Mettle combines the flexibility of a modern challenger app with the reassurance of being backed by NatWest. It’s reliable, transparent, and clearly designed with small businesses and sole traders in mind. Highly recommended if you want a business account that makes life easier. Reviewed on: 10th February 2026
Dominic's avatar
Dominic

Straight forward banking.

5
Straight forward banking. The app is simple to use, fees are low and transactions are instant. Reviewed on: 9th February 2026
paul j's avatar
paul j

Very quick and easy to set up, which made life so mu...

5
Very quick and easy to set up, which made life so much easier as a small business owner! Reporting is always accurate and customer service is friendly and very responsive. The app is always quick and simple to use, and the general support/updates we receive are really informative and help us stay on top of relevant financial news. Reviewed on: 8th February 2026
Emily B's avatar
Emily B

Good Banking

4
Mettle does everything that I need from a Bank, what more can anyone want? Reviewed on: 8th February 2026
Adam CS's avatar
Adam CS

Really simple to use and love the pots

5
Really simple to use and the pots are so helpful in managing my business finances Reviewed on: 7th February 2026
Irene's avatar
Irene

STRAIGHT FORWARD ACCOUNT

5
EASY TO OPEN AN ACCOUNT, EASY TO USE. Reviewed on: 6th February 2026
DBB's avatar
DBB

Feels very secure

5
I’ve loved using the mettle app. It’s easy to use, feels very secure and easy to download statements to send to the accountant. I would highly recommend using mettle to anyone- especially in business. Reviewed on: 6th February 2026
Jo k's avatar
Jo k

Makes self-employment so much easier.

5
Mettle has made having a business account for me as a self-employed therapist affordable and practical, and it helps me stay on top of my business finances and accounts. Tax self-assessments are much easier too. Reviewed on: 6th February 2026
Jessica RB's avatar
Jessica RB

Really happy with the products and service from Mett...

5
Really happy with the products and service from Mettle over the last few years. Easy to use and always respond promptly to the odd issue i may have had. Reviewed on: 5th February 2026
Gareth A's avatar
Gareth A

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