Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
29% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

I’ve only been with Mettle a few months but am very...

5
I’ve only been with Mettle a few months but am very happy with the service provided.The account was recommended by my accountant to enable me to keep up with HMRC’s new making tax digital rules when they eventually come into force Reviewed on: 5th February 2026
Philip C's avatar
Philip C

No problems in the 3-4 yrs I’ve been using mettle

5
I’ve used mettle for my business for around 3-4 years now and never had a problem it’s been great Reviewed on: 5th February 2026
Caroline f's avatar
Caroline f

Not helping small businesses manage cashflow

3
Mettle Business Bank is good for small business owners, but the important feature that you would expect from any modern online bank are just not available yet including notifications on direct debits (i.e. the day before). There isn't a calendar of when your direct debits are due - only the date the direct debit payment was set up. For a small business owner, where cashflow is essential, this is a really important part of managing finances. Mettle customer service have said this may be coming in the future, but this feature is not available yet. Reviewed on: 5th February 2026
Sarah D's avatar
Sarah D

Great app based business banking

5
I have used Mettle for over 2 years now. The app is easy to navigate and integrates well with FreeAgent which helps in staying on top of business finances. It is easy to categorise transactions and schedule payments. Reviewed on: 5th February 2026
FH's avatar
FH

Easy to Use App and Great All Round!

5
really easy to use app, all integrated I LOVE the ability to make my invoices and send them out, plus it keeps everything all in one place. the app it self is really smart to look at as well. Reviewed on: 5th February 2026
TAFTHREED's avatar
TAFTHREED

Straightforward business banking for sole trader

4
Straightforward interface. I like the invoice feature and the free access to Freeagent. Have not used the account long but no issues so far. Only improvement I would recommend is to be able to discount invoices by a £ amount rather than just a percentage. Looking forward to this account making my next tax return so much simpler. Reviewed on: 5th February 2026
CLaire's avatar
CLaire

I have been a Mettle customer for a few years now an...

5
I have been a Mettle customer for a few years now and believe it is an amazing banking solution. The platform is incredibly easy to use and well-supported; in all my time using the service, I have never encountered a single issue. I particularly want to commend the team on the account upgrades in early 2025. The transition was managed exceptionally well and completed without a hitch. Whenever I have contacted Mettle for information or advice, the service has consistently been excellent. While I have not yet had a technical problem to report, I am confident that should one arise, it will be handled with the same professionalism, efficiency, and excellent customer support that defines the Mettle product. Reviewed on: 5th February 2026
Richard R's avatar
Richard R

Ability to produce first class invoices and quotes...

5
Ability to produce first class invoices and quotes is excellent and saves a lot of time . Reviewed on: 5th February 2026
Niven Finance's avatar
Niven Finance

I have found Mettle to be ideal for my small busines...

5
I have found Mettle to be ideal for my small business needs. It ticks all the boxes! Reviewed on: 5th February 2026
atthestudio's avatar
atthestudio

Smart bank

5
Always quick at responding and a smart banking system Reviewed on: 5th February 2026
Richard G's avatar
Richard G

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill