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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Hasslefree Customer Service

5
They are very fast, smooth, no burdensome customer calls or service Reviewed on: 29th January 2026
Nosa 's avatar
Nosa

Easy and smooth - always response on customer service

5
Easy and smooth - always response on customer service Reviewed on: 29th January 2026
Rosie D's avatar
Rosie D

Making tax digital easy

5
Very easy to set up and set out your references to link with free agent. Getting ready for tax digital this helps no end. Reviewed on: 29th January 2026
Keith 's avatar
Keith

Quick and helpful responses to any questions or quer...

5
Quick and helpful responses to any questions or queries, easy to use app and great features Reviewed on: 29th January 2026
Mark M's avatar
Mark M

Flawless, easy to navigate and provide everything I...

5
Flawless, easy to navigate and provide everything I need Reviewed on: 29th January 2026
Joanna v's avatar
Joanna v

Does what they say, no hidden charges,excellent comm...

5
Does what they say, no hidden charges,excellent communication and keep you updated with features Reviewed on: 29th January 2026
jason p's avatar
jason p

Super easy access to my accounts anytime on the app

5
I can access my accounts anytime on the app which is super easy to use. It syncs with FreeAgent making my accounting much easier than my old spreadsheets. Support from a real person is online chat via the app which has also been easy to find and use when I needed it (which thankfully has been very infrequent). Reviewed on: 29th January 2026
Vee T's avatar
Vee T

First rate bank to deal with.

5
First rate bank to deal with. Right from first enquiry to set up and every query since. Immediate chat response and action taken without delay. The app is simple to use and idiot proof. All statements/transactions are easy to access but best of all I can invoice straight from the app saving me a separate invoicing app. Overall first rate and well worth the move to Mettle. Reviewed on: 29th January 2026
Paul H's avatar
Paul H

Tax worries no more!

5
Mettle's helped me grow my business and finally get on top of my business finances. Putting money away for my tax bill couldn't be easier. Reviewed on: 29th January 2026
Connor F's avatar
Connor F

eVFM and asy to use

5
Great VFM easy to use platform that is better than many other banks. Reviewed on: 29th January 2026
Richard P's avatar
Richard P

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