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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

brilliant

5
Brilliant experience found it rely easy to track payments and send invoices through the bank Reviewed on: 29th January 2026
Joel T's avatar
Joel T

FreeAgent!

5
Your bank account comes with FREEAGENT, that is a win for anyone who is starting a small business Reviewed on: 29th January 2026
Denise D's avatar
Denise D

Brilliant Business Banking

5
Have been with Mettle for a few years now and cant fault the service. I’ve recommended to friends with similar business needs. Reviewed on: 29th January 2026
Daniel G's avatar
Daniel G

No problems so far, not had to use customer service...

5
No problems so far, not had to use customer service but addition of free accounting software is a bonus Reviewed on: 29th January 2026
A lisle's avatar
A lisle

Good customer service and easy to use to app

5
Good customer service and easy to use to app Reviewed on: 29th January 2026
Miss L's avatar
Miss L

Friendly online banking for sole traders

5
Easy to deal with and also on hand with support, very easy to navigate around the app Reviewed on: 29th January 2026
awd 's avatar
awd

Speedy resolution to fraud!

5
I recently had a fraudulent payment in my account and it was resolved including a new card delivered with little to no effort and swiftly. Much better than experiences I’ve had with other banks! Reviewed on: 29th January 2026
Kate M's avatar
Kate M

Great bank!

5
Mettle caters well for all my business needs. Customer service are helpful and responsive . Thanks team! Reviewed on: 29th January 2026
Mel's avatar
Mel

Mettle Review

5
I have been using Mettle for several years and have found the app to be very easy to use. I have not experienced any issues during this time. I have also recommended Mettle to my wife for her business, and she is very happy with it as well Reviewed on: 29th January 2026
GK's avatar
GK

Been using them for years now.

5
Been using them for years now. Really good! Reviewed on: 29th January 2026
Liz 's avatar
Liz

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