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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Brilliant Business Banking

5
Have been with Mettle for a few years now and cant fault the service. I’ve recommended to friends with similar business needs. Reviewed on: 29th January 2026
Daniel G's avatar
Daniel G

No problems so far, not had to use customer service...

5
No problems so far, not had to use customer service but addition of free accounting software is a bonus Reviewed on: 29th January 2026
A lisle's avatar
A lisle

Good customer service and easy to use to app

5
Good customer service and easy to use to app Reviewed on: 29th January 2026
Miss L's avatar
Miss L

Friendly online banking for sole traders

5
Easy to deal with and also on hand with support, very easy to navigate around the app Reviewed on: 29th January 2026
awd 's avatar
awd

Speedy resolution to fraud!

5
I recently had a fraudulent payment in my account and it was resolved including a new card delivered with little to no effort and swiftly. Much better than experiences I’ve had with other banks! Reviewed on: 29th January 2026
Kate M's avatar
Kate M

Great bank!

5
Mettle caters well for all my business needs. Customer service are helpful and responsive . Thanks team! Reviewed on: 29th January 2026
Mel's avatar
Mel

Mettle Review

5
I have been using Mettle for several years and have found the app to be very easy to use. I have not experienced any issues during this time. I have also recommended Mettle to my wife for her business, and she is very happy with it as well Reviewed on: 29th January 2026
GK's avatar
GK

Been using them for years now.

5
Been using them for years now. Really good! Reviewed on: 29th January 2026
Liz 's avatar
Liz

Hasslefree Customer Service

5
They are very fast, smooth, no burdensome customer calls or service Reviewed on: 29th January 2026
Nosa 's avatar
Nosa

Easy and smooth - always response on customer service

5
Easy and smooth - always response on customer service Reviewed on: 29th January 2026
Rosie D's avatar
Rosie D

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