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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple and easy banking system making everything acc...

5
Simple and easy banking system making everything accounting and banking more doable! Reviewed on: 29th January 2026
Berenice E's avatar
Berenice E

Excelent

5
Happy to bank with you ,if you whant smart banking go Mettle Reviewed on: 29th January 2026
constantin s's avatar
constantin s

I am a small one man band and have started with mett...

5
I am a small one man band and have started with mettle right from my humble beginnings Reviewed on: 29th January 2026
Andy m's avatar
Andy m

easy and fast great tech and security

5
easy and fast great tech and security Reviewed on: 29th January 2026
Jonathan C's avatar
Jonathan C

Technical ignorance

4
I've asked many times for app to be changed to be more user friendly, but the customer service lot always tell me it's not up to them, which is just ridiculous. Reviewed on: 29th January 2026
Tim D's avatar
Tim D

Mettle has been an absolute god send

5
Mettle has been an absolute god send taking over the finances of our family business, being able to put money into different pots is so helpful with the line of work I am in. It’s so simple and easy to set up and use. Reviewed on: 29th January 2026
Stacey T's avatar
Stacey T

Ease of use

5
Mettle is easy to use and helps me keep my business accounts in order Reviewed on: 29th January 2026
Short 's avatar
Short

Clear and easy to navigate!

5
The whole interface is simple to use and clear to navigate. I find it quick and easy to find the information I need or carry out a task I need to do such as set up a new payment. Reviewed on: 29th January 2026
AKD's avatar
AKD

I have never had any issues with Mettle....

5
I have never had any issues with Mettle and if there have been any going on in the back ground then Mettle have been quick to advise of these, what they are doing to fix it etc. Reviewed on: 29th January 2026
Mandy M's avatar
Mandy M

Great easy to use business banking.

5
Great easy to use business banking. Hassle free fee free and great for a small business Reviewed on: 29th January 2026
Alex's avatar
Alex

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