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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4077)

Excellent, user friendly App

5
Mettle account is very user friendly, keeping track of transactions and has a feature for drafting invoices and setting reminders for when invoices are due. Free to use and doesn’t charge for transactions and the bank card can be used abroad in foreign currencies which is very handy if working away from home. Money transfers are reliable and instant. Reviewed on: 10th April 2025

Great product

5
Very easy to use and to manage finances Reviewed on: 10th April 2025

Great bank, makes life running my business easy.

5
Great bank, makes life running my business easy. Simple to use Reviewed on: 10th April 2025

Easy to use and supplies everything I need with simp...

4
Easy to use and supplies everything I need with simple pairing with FreeAgent Reviewed on: 10th April 2025

Excellent experience, cannot fault

5
Had my account for over 3 years now, no issues, good response when I've had a query and processing as transactions is straight forward and simple. I also feel that my money is very secure and have no concerns from a security perspective. Reviewed on: 10th April 2025

Excellent comms and app

5
Excellent comms, app very easy to use on mobile or iPad. At a glance views of balances, payments and good alerts for incoming payments. Reviewed on: 10th April 2025

Has been super easy to use

5
Has been super easy to use, and lots of features I still have not gotten round to trying out. Reviewed on: 10th April 2025

Good connectivity with accounts software

5
My accountants suggested I change from TSB to Mettle so as to link with Freeagent. This works very well. My only criticism would be the lack of international payment service. Reviewed on: 10th April 2025

Great support and easy to use account

5
Have had an account for about a year and have found help within app very fast and clear in answering my queries. would highly recommend. Reviewed on: 10th April 2025

Simple, ideal for everyday use.

5
Simple, ideal for everyday use. I also like the free FreeAgent subscription it gives and its integration. I actually moved my banking from another well known company to Mettle and no regrets. There is also no unnecessary promotion emails or notifications - unlike many others. Reviewed on: 10th April 2025

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