Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Stress free banking

5
I have been with Mettle for 5 years and have had no issues, when I have had any questions there has always been someone to speak to you to sort it out for me Reviewed on: 30th January 2026
Susan S's avatar
Susan S

Just so simple to set up and use.

5
Just so simple to set up and use. Reviewed on: 30th January 2026
DDB's avatar
DDB

A great help in setting up my business by providing...

5
A great help in setting up my business by providing free banking with the added extra of free access to accounting software which gives two less costs to worry about at start-up. The banking app is simple and effective and pots allow you to set aside Tax and other costs ready for payment when due. I've had very few issues but when i've needed to get in touch, customer service has been very quick to respond in a helpful way. I can now even earn some interest on the money in my savings pot. Reviewed on: 30th January 2026
Hibbert Smith Consulting Ltd's avatar
Hibbert Smith Consulting Ltd

I am delighted with this account

5
The account app makes every process intuitive and consistently WORKS! Lovely system. Reviewed on: 30th January 2026
Vikki H's avatar
Vikki H

Very easy to use and FreeAgent is great

5
Very easy to use and love that the accounting software is free to use too Reviewed on: 30th January 2026
Richard U's avatar
Richard U

Mettle is great for micro business

5
Mettle is great for micro business Reviewed on: 30th January 2026
ARW's avatar
ARW

Easy to navigate and offers free Freeagent

5
Easy to navigate and offers free Freeagent Reviewed on: 30th January 2026
Kathryn P's avatar
Kathryn P

Had to swap from another bank due to charges being a...

5
Had to swap from another bank due to charges being applied. Mettle were very helpful when setting up and with initial questions. Reviewed on: 29th January 2026
Julie H's avatar
Julie H

Never had a problem and very good service

5
Never had a problem and very good service Reviewed on: 29th January 2026
Lee w's avatar
Lee w

A great bank for small businesses.

5
A great bank for small businesses. The app is very user friendly and communication is strong. Reviewed on: 29th January 2026
Finlay F's avatar
Finlay F

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill