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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

A great help in setting up my business by providing...

5
A great help in setting up my business by providing free banking with the added extra of free access to accounting software which gives two less costs to worry about at start-up. The banking app is simple and effective and pots allow you to set aside Tax and other costs ready for payment when due. I've had very few issues but when i've needed to get in touch, customer service has been very quick to respond in a helpful way. I can now even earn some interest on the money in my savings pot. Reviewed on: 30th January 2026
Hibbert Smith Consulting Ltd's avatar
Hibbert Smith Consulting Ltd

I am delighted with this account

5
The account app makes every process intuitive and consistently WORKS! Lovely system. Reviewed on: 30th January 2026
Vikki H's avatar
Vikki H

Very easy to use and FreeAgent is great

5
Very easy to use and love that the accounting software is free to use too Reviewed on: 30th January 2026
Richard U's avatar
Richard U

Mettle is great for micro business

5
Mettle is great for micro business Reviewed on: 30th January 2026
ARW's avatar
ARW

Easy to navigate and offers free Freeagent

5
Easy to navigate and offers free Freeagent Reviewed on: 30th January 2026
Kathryn P's avatar
Kathryn P

Had to swap from another bank due to charges being a...

5
Had to swap from another bank due to charges being applied. Mettle were very helpful when setting up and with initial questions. Reviewed on: 29th January 2026
Julie H's avatar
Julie H

Never had a problem and very good service

5
Never had a problem and very good service Reviewed on: 29th January 2026
Lee w's avatar
Lee w

A great bank for small businesses.

5
A great bank for small businesses. The app is very user friendly and communication is strong. Reviewed on: 29th January 2026
Finlay F's avatar
Finlay F

Great service, especially useful with use of Freeagent

5
Great service, especially useful with use of Freeagent Reviewed on: 29th January 2026
John L's avatar
John L

Mettle has helped me in my new role as a small busin...

4
Mettle has helped me in my new role as a small business owner and being self employed. It works incredibly well and I feel a sense of safety that my money is saved with Mettle. Also helpful with potential tax returns. I don’t know all the functions yet with my account but Mettle was recommended to me by a friend who uses it for his own business. Reviewed on: 29th January 2026
Natalie D's avatar
Natalie D

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