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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

User-friendly app and effective customer service

5
I have always found the app to be user-friendly, and it's easy to move money around between my pots. Whenever I have had a problem (e.g. a recent fraudulent transaction) it has been quicky and efficiently dealt with through the chat function. Reviewed on: 30th January 2026
Claire C's avatar
Claire C

I love having an app that is easy to use on my mobil...

5
I love having an app that is easy to use on my mobile phone so that I can keep checking my balance and make payments. It is great to have it feed into my FreeAgent software. I convinced clients to go on it and it is working brilliantly for my practice. Reviewed on: 30th January 2026
LAINIEB's avatar
LAINIEB

I love using Mettle for my business.

5
I love using Mettle for my business. It is quick, easy and straight forward to use, convenient and available on my phone or tablet. You can easily lodge cash at the post office through the app which is particularly handy for me. Reviewed on: 30th January 2026
Ruth G's avatar
Ruth G

Easy to use Banking App!

5
Easy to use Banking App! I've used Mettle since i started my business in 2023. The APP is easy to use and can create different "pots" for my invoices to ensure I have enough for tax payments etc. it links to my accounting software with no issues and makes expenses very easy with the photograph and category selector facility. Customer service and the FAQ's are spot on with the majority of queries, with responses being very quick. I would recommend them to other business users. Reviewed on: 30th January 2026
Edward B's avatar
Edward B

Mettel is a great bank for startups.

5
Mettel is a great bank for startups. Really wonderful product with great customer support and integration with freeagent and others. Reviewed on: 30th January 2026
Randall R's avatar
Randall R

banking app plus Freeagent, great combination

5
banking app + free agent, great combination and value for money Reviewed on: 30th January 2026
Dinesh V's avatar
Dinesh V

Free Accounting Software included

5
I chose Mettle so I had access to free accounting software with FreeAgent. It has been so useful especially coming up to MTD Reviewed on: 30th January 2026
Jenny T's avatar
Jenny T

Great app. Service made simple.

5
App is so straightforward to use, it's really pleasing. Reviewed on: 30th January 2026
Pauline B's avatar
Pauline B

Business Banking made easy

5
Simplified business banking with advantage of free accountancy software. Why would you go anywhere else Reviewed on: 30th January 2026
Andy D's avatar
Andy D

Perfect experience and user friendly

5
Perfect experience and user friendly Reviewed on: 30th January 2026
Myrsini K's avatar
Myrsini K

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