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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,078 reviews, last reviewed 5th Apr 2026
173400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I’m reasonably new to Mettle, however I like the way... I’m reasonably new to Mettle, however I like the way the app works and the response time you get when writing a message. Reviewed on: 5th April 2026
Andrew J's avatar
Andrew J

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4078)

Good review

5
Good experience thenks for all,work Reviewed on: 10th April 2025
Niculae A's avatar
Niculae A

Best small business bank account

5
We chose mettle to use for our small business as it was the easiest, best value for money bank account that we could find , we have had no issues and would definitely recommend this business bank account over and others Reviewed on: 10th April 2025
Tyler M's avatar
Tyler M

I find Mettle really easy to use.

4
I find Mettle really easy to use. I like the notifications when money comes in, the security when logging into the app and when making payments and the customer service messages with news of updates or maintenance down time. Reviewed on: 10th April 2025
Gary S's avatar
Gary S

Great service!

5
The platform is very easy to use and the process to apply was straightforward. Where I needed assistance, the advisor was very quick to respond and was very helpful. Reviewed on: 10th April 2025
Linh P's avatar
Linh P

A happy and content customer . No complaints

4
Not needed to contact customer services . But not had an issues . The business bank is free and had no concerns or issues . Love the pots where I can slowly save for expenses like medical insurance and tax . Been happy with the service I have and all associated with it and have no desire to leave or complaints . You have a happy customer here . Thank you . Reviewed on: 10th April 2025
Shazia s's avatar
Shazia s

Great comoany that makes small business banking so easy

5
Great comoany that makes small business banking so easy Reviewed on: 10th April 2025
Andrew's avatar
Andrew

Easy process from start to finish.

5
Easy process from start to finish opening the account. Lots of free tools inside to help you get started. Customer service is great, actually speaking to real people along the way. Would recommend it to everyone. Reviewed on: 10th April 2025
NB's avatar
NB

Great Experience, good Service!

5
Easy set-up experience, and doing everythign that I need it to - getting Free Agent subscription free is also great!! ;) Reviewed on: 10th April 2025
Peter N's avatar
Peter N

Helpful and Responsive

5
Very easy to set up my account. I’m newly self-employed and Mettle guided me through and kept me informed. They have been responsive when I had a query and quick to help me out. Would highly recommend. Reviewed on: 10th April 2025
Diane M's avatar
Diane M

Really smooth and friendly experience using Mettle.

5
Really smooth and friendly experience using Mettle. Easy to use and efficient. Mettle were really helpful when moving to my new business account and the experience was effortless and stress free. I found the customer service to be excellent and up to date. Reviewed on: 10th April 2025
Aneet's avatar
Aneet

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