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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

An easy to use app.

5
An easy to use app with valuable features. Reviewed on: 30th January 2026
Mark Gregory's avatar
Mark Gregory

Mettle is a great business bank account!

5
Mettle is a great business bank account, easy to use and it's free! I love that everything links up to their accounting software FreeAgent! Reviewed on: 30th January 2026
Jo 's avatar
Jo

Fantastic app, simple to use, great for biz owners

5
Since opening the account I have been delighted with the functionality of the app. It's super easy to create invoices, assign payments, and set up payments. I like that it has categories that I can use to define my expenses, and the fact it links to accounting software is superb. Reviewed on: 30th January 2026
KMcK's avatar
KMcK

I've enjoyed using the app and online facilities pro...

5
I've enjoyed using the app and online facilities provided by Mettle as it makes my life so easy and straightforward, especially when I get the FreeAgent Software included for free too! :) Reviewed on: 30th January 2026
Husani B's avatar
Husani B

Simple as business banking should be

5
Very helpful with any query and a great app, simple as business banking should be. I like the communication updates they state if their maybe any issues. Reviewed on: 30th January 2026
Ki's avatar
Ki

Fantastic bank services

5
Fantastic free business account with customer service responding in a timely way to any questions I’ve had. Pots are handy to save for tax and easy to Amy’s to pay cash in. Love it! Reviewed on: 30th January 2026
Phillippa 's avatar
Phillippa

Great bank for a tiny business

5
Great bank. As a freelancer I'm amazed about how many free services and how much support they are able to give my tiny business. The free access to freeagent is a godsent Reviewed on: 30th January 2026
Jennifer Birch's avatar
Jennifer Birch

First Class Customer service

5
Whenever I have contacted Mettle, the customer service has been first class with speedy resolutions to any issues that I may have. Reviewed on: 30th January 2026
Aaron D's avatar
Aaron D

simple, effective and clear services

5
simple, effective and clear services with the added benifit of accounting software. Reviewed on: 30th January 2026
Jane H's avatar
Jane H

Smooth and simple.

5
Seamless and very straighforward. Fantastic with it linking to freeagent, simplifies everything. Reviewed on: 30th January 2026
David g's avatar
David g

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