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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Fantastic app, simple to use, great for biz owners

5
Since opening the account I have been delighted with the functionality of the app. It's super easy to create invoices, assign payments, and set up payments. I like that it has categories that I can use to define my expenses, and the fact it links to accounting software is superb. Reviewed on: 30th January 2026
KMcK's avatar
KMcK

I've enjoyed using the app and online facilities pro...

5
I've enjoyed using the app and online facilities provided by Mettle as it makes my life so easy and straightforward, especially when I get the FreeAgent Software included for free too! :) Reviewed on: 30th January 2026
Husani B's avatar
Husani B

Simple as business banking should be

5
Very helpful with any query and a great app, simple as business banking should be. I like the communication updates they state if their maybe any issues. Reviewed on: 30th January 2026
Ki's avatar
Ki

Fantastic bank services

5
Fantastic free business account with customer service responding in a timely way to any questions I’ve had. Pots are handy to save for tax and easy to Amy’s to pay cash in. Love it! Reviewed on: 30th January 2026
Phillippa 's avatar
Phillippa

Great bank for a tiny business

5
Great bank. As a freelancer I'm amazed about how many free services and how much support they are able to give my tiny business. The free access to freeagent is a godsent Reviewed on: 30th January 2026
Jennifer Birch's avatar
Jennifer Birch

First Class Customer service

5
Whenever I have contacted Mettle, the customer service has been first class with speedy resolutions to any issues that I may have. Reviewed on: 30th January 2026
Aaron D's avatar
Aaron D

simple, effective and clear services

5
simple, effective and clear services with the added benifit of accounting software. Reviewed on: 30th January 2026
Jane H's avatar
Jane H

Smooth and simple.

5
Seamless and very straighforward. Fantastic with it linking to freeagent, simplifies everything. Reviewed on: 30th January 2026
David g's avatar
David g

User-friendly app and effective customer service

5
I have always found the app to be user-friendly, and it's easy to move money around between my pots. Whenever I have had a problem (e.g. a recent fraudulent transaction) it has been quicky and efficiently dealt with through the chat function. Reviewed on: 30th January 2026
Claire C's avatar
Claire C

I love having an app that is easy to use on my mobil...

5
I love having an app that is easy to use on my mobile phone so that I can keep checking my balance and make payments. It is great to have it feed into my FreeAgent software. I convinced clients to go on it and it is working brilliantly for my practice. Reviewed on: 30th January 2026
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LAINIEB

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