Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Excellent service , very easy to use , set up was tr...

4
Excellent service , very easy to use , set up was trouble free , woud be better if cheques were accepted , the app can be a bit glitchy . Reviewed on: 2nd February 2026
Bari Islam's avatar
Bari Islam

Mettle has provided all I need in a business banking...

5
Mettle has provided all I need in a business banking service and made it easy for me to access and use, where and how suits me best. Information is provided in a timely manner, I am not spammed with marketing comms and the integration with FreeAgent provides me with seamless financial management for my business, minimising the time I need to spend administering that side of my business, freeing me to add value for my business rather than spend time on non-value adding activity. Reviewed on: 2nd February 2026
John C's avatar
John C

Banking App and fraud detection

5
Banking App is easy to work with and has the added support from the customer service team which is invaluable. For example I was making an online purchase whilst I was in Europe through what i thought was a legitimate website and Mettle stepped in and stopped the transaction, citing the provider as a known potential fraud issue. I used the web chat to ask what was the issue and the dialogue was very informative, to the point where I was satisfied that I agreed with their assessment and It prompted me to identify and use a different site for the purchase i needed to make. Excellent! Reviewed on: 1st February 2026
Nick R's avatar
Nick R

A pleasure to use

5
The app is extremely easy to use, invoices are easy to create and help is always there if you need it. I love that you also get the use of Free Agent for free which is the best accounting app I’ve used by far. Reviewed on: 1st February 2026
Rachel W's avatar
Rachel W

Every thing I need to do with banking works with met...

5
Every thing I need to do with banking works with mettle. I love how simple they make it. And the speed that the app works is great. I also love the intergration with FreeAgent and that make my life so much easier. Reviewed on: 31st January 2026
Sam P's avatar
Sam P

Great Business Bank Account

5
Never experienced any problems with Mettle account. Any customer service required has been prompt and very helpful. Reviewed on: 31st January 2026
Elaine P's avatar
Elaine P

loved it from the moment we got started!

5
loved it from the moment we got started! Reviewed on: 31st January 2026
Nigel M's avatar
Nigel M

Best business bank I’ve had Customer service incre...

5
Best business bank I’ve had Customer service incredible. Reviewed on: 31st January 2026
John A's avatar
John A

Great app for my business easy to use

5
Great app for my business easy to use Reviewed on: 31st January 2026
David T's avatar
David T

Superb customer service.

5
Superb customer service. The best I’ve encountered. Reviewed on: 31st January 2026
Mark L's avatar
Mark L

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill