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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Must use the app, which is annoying if you have an o...

4
Must use the app, which is annoying if you have an old phone Reviewed on: 3rd February 2026
David R's avatar
David R

I've been with Mettle for a good few years and it's...

5
I've been with Mettle for a good few years and it's been brilliant for my Business. Easy to use, someone to speak to over chat if needed. I recommend to my learners I teach digital skills to. Reviewed on: 3rd February 2026
Nikki C's avatar
Nikki C

cheap small business bank account great for starting...

5
cheap small business bank account great for starting out Reviewed on: 3rd February 2026
phil h's avatar
phil h

Perfect for business on the go

5
As a mobile banking platform, Mettle works perfectly for keeping business up to date while on the move Reviewed on: 3rd February 2026
Matthew F's avatar
Matthew F

I have nothing negative to say about Mettle!

5
I have nothing negative to say about Mettle! It's easy to set up plus convenient and simple to use. I love the 'Pots' to separate funds, with the bonus of earning interest in them and the integration with Free Agent has been an absolute game changer in how I manage my business finances. I would definitely recommend to friends, and have done (which you also get rewarded for). Basically I cannot fault them!! Reviewed on: 3rd February 2026
Jules 's avatar
Jules

Speedy Service

5
Was provided Proper service and speedy replies when dealing with a dispute for a insurance policy Reviewed on: 2nd February 2026
Mohamed H's avatar
Mohamed H

Excellent services

4
Easy to use app. Good services. It would be useful if a second person was able to access the account too. Reviewed on: 2nd February 2026
Abi H's avatar
Abi H

Saving for my tax has never been easier!

5
The savings pots are fantastic and I would be lost without these. Saving for tax has never been easier. Also the fact you provide free use of FreeAgency is the best selling point of Mettle Banking. It's super easy to use and the customer service is fantastic for both Mettle and FreeAgent. Reviewed on: 2nd February 2026
Kerry M's avatar
Kerry M

Excellent service , very easy to use , set up was tr...

4
Excellent service , very easy to use , set up was trouble free , woud be better if cheques were accepted , the app can be a bit glitchy . Reviewed on: 2nd February 2026
Bari Islam's avatar
Bari Islam

Mettle has provided all I need in a business banking...

5
Mettle has provided all I need in a business banking service and made it easy for me to access and use, where and how suits me best. Information is provided in a timely manner, I am not spammed with marketing comms and the integration with FreeAgent provides me with seamless financial management for my business, minimising the time I need to spend administering that side of my business, freeing me to add value for my business rather than spend time on non-value adding activity. Reviewed on: 2nd February 2026
John C's avatar
John C

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