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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to navigate.

5
Easy to navigate. Earn interest on a business account added bonus. Reviewed on: 3rd February 2026
Kevin Holt's avatar
Kevin Holt

Ive been using Mettle for a couple of years now and...

5
Ive been using Mettle for a couple of years now and having a business account with no monthly/transaction fees that gives this level of service and functionality is outstanding Reviewed on: 3rd February 2026
Chantal E's avatar
Chantal E

Top notch customer support

5
Customer support is very easy to get hold of and very helpful. Very secure banking that allows me to easily see if a payment is being attempted that I didn't authourise. I did have a situation where my card was compromised just before Christmas and getting my replacement card was swift and easy that it didn't interupt what I needed to do. Plus the addition of having freeagent with my banking allows me to keep on top of my business accounts without having a costly monthly subscription. Reviewed on: 3rd February 2026
Scarlet L's avatar
Scarlet L

I don't write reviews much but I made an exception.

5
I don't write reviews much but I made an exception. I think that Mettle offers incredible value with its business account. It brought clarity and organisation into my finances and free Free Agent app with it is just amazing. Reviewed on: 3rd February 2026
Agnieszka M's avatar
Agnieszka M

support top class - they are informed, well trained...

5
support top class - they are informed, well trained and always chasing me to check if all is good - come on that is something right ! Reviewed on: 3rd February 2026
Naveed Gilani's avatar
Naveed Gilani

Love the ease of set up.

5
Setting up a business account was so straight forward and I love the integration with Freeagent. This made it easy to set up and manage my business practice. The only draw back has been some clients are not aware of Mettle and worry about it not being real bank. Reviewed on: 3rd February 2026
Jade's avatar
Jade

this was my first experience of an on line bank for...

4
this was my first experience of an on line bank for business and it's been great so far Reviewed on: 3rd February 2026
james s's avatar
james s

Used for my small business

5
Used for my small business — I really enjoy that I can manage my money into pots and categories. Reviewed on: 3rd February 2026
KH's avatar
KH

Brilliant business account

5
I opened my account when I started my self employed business almost two years ago and it has been brilliant from the start. All my questions are always answered promptly and efficiently. It is really easy to navigate and I love the pots feature. Reviewed on: 3rd February 2026
Amber A's avatar
Amber A

Great banking app.

5
Great banking app. Has everything you need. Reviewed on: 3rd February 2026
Ryan A's avatar
Ryan A

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