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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
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1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Easiest set up .....

5
It was so simple to set up, when all other banks turned their backs, mettle open their doors to me... Reviewed on: 10th April 2025
Abigail B's avatar
Abigail B

Alway there when needed.

5
Alway there when needed which is fantastic for a Bank. Staff are polite, helpful knowledgeable and always bend over ‘backwards’ to resolve any issues. Have nothing but praise for them - 100% eveytime. Reviewed on: 10th April 2025
Paul M's avatar
Paul M

Mettle is a blessing in the form of banking

5
Mettle is a very simplified form of banking for small business users like me. Never had any hiccup or issue with the service and the banking app provides plenty options to invoice, billing, savings and keeping track of the tax payments. Just love the fact that I chose Mettle. I wish everyone finds this informative and joins the family. Reviewed on: 10th April 2025
Aslam K's avatar
Aslam K

The application is rich to the point that I am still...

5
The application is rich to the point that I am still discovering more features. Gets the job done for categorising transactions and reporting on the finances. Reviewed on: 10th April 2025
Chirag M's avatar
Chirag M

Smooth running

5
Have had no problems whatsoever - smooth running Reviewed on: 10th April 2025
Kirsty H's avatar
Kirsty H

Excellent for small businesses

5
Have just started a small business and it was by word of mouth that Mettle bank was the bank to have. Especially with its association with Free Agent. Reviewed on: 10th April 2025
Anne R's avatar
Anne R

simple and easy to use system

5
good easy to use system and kept informed at all time od developments/issues. More space/characters for payment/withdrawl descriptions would be beneficial Reviewed on: 10th April 2025
Colin C's avatar
Colin C

Excellent service from Mettle.

5
Excellent service from Mettle. I am able to use Free agent to send my data straight to my accountant. This saves me a lot of time and effort. Simple to use app. Definitely recommend Mettle to all small business owners. Reviewed on: 10th April 2025
Ian Mac's avatar
Ian Mac

Highly recommended

5
Excellent customer service, ease of use, with lots of information available to explain services offered Reviewed on: 10th April 2025
Sophie C's avatar
Sophie C

Neurodivergent friendly

5
As an autistic adult the app has been really easy to use, customer service has always been responsive and respectful when I don’t understand something Reviewed on: 10th April 2025
Emma S's avatar
Emma S

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