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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Using Mettle for my business banking

4
I've only recently started using Mettle for my business banking. So far, I've been very happy with setting it up and using the bank. Reviewed on: 3rd February 2026

Easy to use, quick transfers and it is free

5
Easy to use, quick transfers and it is free Reviewed on: 3rd February 2026

Excellent Service - 10/10!

5
Set up very quickly when I formed the LTD a few years back. Free banking and even free accounting with FreeAgent! Excellent responsive customer service that has helped me with changes to address and even locating troublesome payments. The only thing to consider is they don't offer lending so you'd have to find another lender but the day to day banking is done so well this doesn't matter to me! Reviewed on: 3rd February 2026

Great app if you are self employed.

5
Great app if you are self employed. Easy invoicing on the go! Reviewed on: 3rd February 2026

Simple app, but does what I expect it to do very well!

5
Simple app, but does what I expect it to do very well! Reviewed on: 3rd February 2026

Easy to use for business account for self employed i...

4
Easy to use for business account for self employed individuals and for accounting Reviewed on: 3rd February 2026

Helped my new business streamline and is far more us...

5
Helped my new business streamline and is far more user friendly than my other bank accounts. Tax was easy this year. Finally! (Apart from the actual bill that is...) Reviewed on: 3rd February 2026

Nigel T business account

5
I have found Mettle an excellent bank for my business. The online services are very good especially when someone attempted fraud on my account. During this period I was in the banks capable hands and they dealt swiftly and promptly with the issue in hand. Reviewed on: 3rd February 2026

Banking you can trust in...!

5
Having banked with mettle for a number of years now, I only have positive things to share. As a bank, they keep things as simple as can be, making it easy for me to manage as a small business owner. The customer support and related services have always been fantastic. I am thrilled with the bank and the service, and would highly recommend Reviewed on: 3rd February 2026

I've found Mettle to be simple and accessible to use...

5
I've found Mettle to be simple and accessible to use, it does exactly what I need it to, no more and no less. I'm happy to continue using it and would happily recommend it to other people. Reviewed on: 3rd February 2026

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