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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I really like how easy Mettle is to use.

5
I really like how easy Mettle is to use. There is a helpful interface and the integration with FreeAgent is great. I have no trouble uploading receipts for expenses and there is a good system for savings pots, etc. I seamlessly do invoices, etc. It's just easy and convenient for what I need. Only drawback is not allowing international transfers. Reviewed on: 3rd February 2026
LP's avatar
LP

App is so easy to use.

5
App is so easy to use. Never had any issues with my account Reviewed on: 3rd February 2026
Jo 's avatar
Jo

A brilliant online banking product perfect for sole...

5
A brilliant online banking product perfect for sole traders. Easy to use and integrate with FreeAgent. Reviewed on: 3rd February 2026
Rachel's avatar
Rachel

Easy to use the app and very efficient service

5
Easy to use the app and very efficient service Reviewed on: 3rd February 2026
Sharon S's avatar
Sharon S

Perfect small business bank account

5
It’s a great bank for a small business like me and the FreeAgent integration has made my work so much easier Reviewed on: 3rd February 2026
Marcia V's avatar
Marcia V

Brilliant service and features

5
I have needed to contact customer services a couple of times and the staff have been very quick to respond and do everything they can to rectify the issues. The app has great features for assigning specific categories to transactions. As well as attach receipts/ photos to them too. The ability to create and send out invoices is great and easy to do. All in all I think they provide a top class service to me as a business. Reviewed on: 3rd February 2026
Angela Young's avatar
Angela Young

Works great and very user friendly

4
Works great and very user friendly Reviewed on: 3rd February 2026
Elizabeth M's avatar
Elizabeth M

Business finance made simple

5
So easy to use, very visual, and feeds directly into FreeAgent, so it makes running my business that much clearer. I always thought finances were my weakest point, but the right bank, app, and software has made things much more simple. Reviewed on: 3rd February 2026
Caroline B's avatar
Caroline B

Mettle have been great from the start.

5
Mettle have been great from the start. Perfect for my small business. on the couple of occasions I’ve had questions they had been quick to answer and resolve. just brilliant. Reviewed on: 3rd February 2026
Helen o's avatar
Helen o

I use Mettle for my freelance business a...

5
I use Mettle for my freelance accountancy business and it represents excellent value. Reviewed on: 3rd February 2026
Michael H's avatar
Michael H

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