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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Easy to use app plus communication from team on upda...

5
Easy to use app plus communication from team on updates is useful Reviewed on: 10th April 2025
Sally N's avatar
Sally N

Love the App

5
Prob my favourite banking app, so simple to use and queries always responded to very quickly Reviewed on: 10th April 2025
Steven W's avatar
Steven W

Great love it.

5
Great love it Reviewed on: 10th April 2025
Udit G's avatar
Udit G

Happy customer

4
Mettle is easy to use but could do with more info on how to do invoices. Customer service chat is very good more times than not they a prompt in responding to questions. Reviewed on: 10th April 2025
Gemma B's avatar
Gemma B

They are swift in resolving issues and so far so...

4
They are swift in resolving issues and so far so good Reviewed on: 10th April 2025
Bess G's avatar
Bess G

Nothing to improve upon, well done Mettle!

5
I use Mettle for an online bank for my business and find it really good! The app is easy to use and very intuitive! With the free ‘Freeagent’ software, it offers brilliant service and value for money! Paul Reviewed on: 10th April 2025
P R Bellinger's avatar
P R Bellinger

Helpful staff

5
App is easy to use, when I did have a problem using my card, staff I spoke to were really helpful and resolved the issue quickly. Reviewed on: 10th April 2025
Mark C's avatar
Mark C

Perfect account for my first business, haven't had a...

5
Perfect account for my first business, haven't had a bad experience yet. Would happily recommend to friends and family Reviewed on: 10th April 2025
Greg F's avatar
Greg F

Highly recommend for new business owners

5
Mettle has provided a fantastic user experience which has made life easy as a new business owner! Reviewed on: 10th April 2025
Matt's avatar
Matt

Great for new starters to become regular's

5
Most easy to setup. Free for first 2 years that allows someone starting business making it no brainer to have. This is also a good experience what one needs and what they will really use. Reviewed on: 10th April 2025
Parag G's avatar
Parag G

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