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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4079)

Easy, quick and user friendly.

5
Easy, quick and user friendly. More functionality than I need for more business which is great if I need to expand. Reviewed on: 10th April 2025

Easy to navigate and simple - fits my purpose

4
Easy to navigate and simple - fits my purpose Reviewed on: 10th April 2025

Was easy to setup and go though the verification steps.

5
Was easy to setup and go though the verification steps. It linked with freeagent well and I like how it asks for verification of transactions Reviewed on: 10th April 2025

Best business account I have used

5
Best business account I have used Reviewed on: 10th April 2025

Perfect for me as a sole trader, works well and reli...

5
Perfect for me as a sole trader, works well and reliably. It makes invoicing my services simple and gives me strong records to support tax returns. Reviewed on: 10th April 2025

12 months in and not one issue.

5
12 months in and not one issue. Easy to use and does everything I need to make business banking smooth and simple. Raise and send invoices on the go and check when payments come in and easy to match and check off. Reviewed on: 10th April 2025

Never had an issue always helpful

5
Never had an issue always helpful Reviewed on: 10th April 2025

Fantastic service always replies to queries within t...

5
Fantastic service always replies to queries within the day very easy to use and navigate app Reviewed on: 10th April 2025

Easy to use account with useful perks

5
Easy to use, good accounting services that come with, the invoice template is really helpful and the reminders are great. A better interest rate on the savings account would make this a better service and the only reason I might leave in the future. Reviewed on: 10th April 2025

Great for a small business start up!

5
I am a small start up business who needed a business bank account that would support and make banking less scary. I needed a bank that was not going to make me feel silly or that a business bank account was out of my reach because of my business’ small size. Mettle was the perfect fit. The joining process was easy and informative and the app experience is brilliant. I love that I can move money to different pots depending on my needs and categorise transactions in and out as well as add and create invoices. The customer service has been fantastic and is available at the touch of a button to answer any questions at all. Reviewed on: 10th April 2025

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