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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great response and customer service

5
Great response and customer service Reviewed on: 3rd February 2026
KAREN A's avatar
KAREN A

Really honest, supportive, communicative and feel va...

5
Really honest, supportive, communicative and feel valued as a customer Reviewed on: 3rd February 2026
Waite's avatar
Waite

Highly recommend for new business users

5
Very easy to use on the app, love the automatic tax pot facility and the way it is easy to make invoices on the go. Has been a great help for my business and when I needed support it was fast. I chose mettle because I have always trusted Natwest for my banking over the years and it made sense to use mettle for setting up my own business. Reviewed on: 3rd February 2026
Alia S's avatar
Alia S

I really enjoy mettle.

5
I really enjoy mettle. it’s great for my business. Easy to set up and the little pots are perfect for separating what I need. Reviewed on: 3rd February 2026
Tia G's avatar
Tia G

Excellent

5
Very good bank and app will definitely recommend Reviewed on: 3rd February 2026
Giuseppe 's avatar
Giuseppe

Ideal for small business

5
Good safe and reliable simple to use online bank ideal for small business Reviewed on: 3rd February 2026
Richard M's avatar
Richard M

More utillity from pots

5
Very helpful being able to divide transfers into pots. I wish we could set up transfers to third parties from pots rather than having to transfer funds into the main account and then out again. Particuarly annoying as standing orders can't be set up to transfer money from individual pots. Reviewed on: 3rd February 2026
Cameron N's avatar
Cameron N

Great business account

5
Great functions and easy to use. Easy to create pots and categorise transactions Reviewed on: 3rd February 2026
Alan Daly's avatar
Alan Daly

Great service

5
Very nice service, everything is excellent and the app is very easy to use. I have really enjoyed mt experience. Reviewed on: 3rd February 2026
Zafar K's avatar
Zafar K

Easy British banking at its best

5
Easy British banking at its best Reviewed on: 3rd February 2026
Kieren s's avatar
Kieren s

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