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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
29% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Perfect account for a small business

5
So easy to manage my finances for my small business with my Mettle account. I particularly love being able to create Pots to manage my cash flow for different areas of my business Reviewed on: 3rd February 2026
Megan T's avatar
Megan T

Really great app, very simple and everything just wo...

5
Really great app, very simple and everything just works. Reviewed on: 3rd February 2026
Bennett's avatar
Bennett

It is such a great bank for start ups.

5
It is such a great bank for start ups...perfect Reviewed on: 3rd February 2026
Andrew Shelton's avatar
Andrew Shelton

The best business account for sole traders.

5
The Mettle team was very quick, reassuring and helpful in stopping fraudulent transactions on my account. Reviewed on: 3rd February 2026
Jimmy 's avatar
Jimmy

Just quality customer service

5
Always (every single time) I’ve contacted them, they’ve dealt with issues swiftly, professionally and followed up to make sure I was content with the resolution. They’ve dealt with scams, transfer of accounts, statement queries with the minimum of fuss, I suspect with no small effort. Just quality customer service. Reviewed on: 3rd February 2026
Duncan E's avatar
Duncan E

Great experience with mettle business banking

5
Great experience with mettle business banking Reviewed on: 3rd February 2026
Justin S's avatar
Justin S

Smooth experience with App

5
Great experience with App, FreeAgent software is a bonus. Reviewed on: 3rd February 2026
Hannelie P's avatar
Hannelie P

Dinosaur with tech!

5
Used for a year and very easy to navigate around… well done mettle you’ve made it very easy to use Reviewed on: 3rd February 2026
Claire's avatar
Claire

Great response and customer service

5
Great response and customer service Reviewed on: 3rd February 2026
KAREN A's avatar
KAREN A

Really honest, supportive, communicative and feel va...

5
Really honest, supportive, communicative and feel valued as a customer Reviewed on: 3rd February 2026
Waite's avatar
Waite

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