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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4079)

Excellent Product, does what it needs to

5
Really easy to set up and use. App allows me to do everything I need to and the inclusion of Free Agent makes it very versatile. Reviewed on: 10th April 2025
Dug G's avatar
Dug G

Use Mettle for Business Banking overall good experience

4
Use Mettle for Business Banking and recently upgraded account which was a pain free experience. App works well and easy to use. Reviewed on: 10th April 2025
Kevin P's avatar
Kevin P

They are a good bank for a small business.

4
They are a good bank for a small business. They are good if you want free banking but do not accept Chaps for example. So to keep costs down I would choose them. Reviewed on: 10th April 2025
RK's avatar
RK

We have nothing but praises for Mettle.

5
We have nothing but praises for Mettle as it let's me smoothly operate our transactions. The customer service is great too prompt and friendly. Reviewed on: 10th April 2025
Rj01's avatar
Rj01

Simple and efficient service.

5
Simple and efficient service. All questions answered in a timely manner. Reviewed on: 10th April 2025
J D L's avatar
J D L

Hasslefree

5
Love having the ability to create a pot that will automatically take a percentage to save for tax and the invoice system is superb and easy to use. Customer service has always been clear and prompt. I’ve already recommended to several other freelancers Reviewed on: 10th April 2025
Laura G's avatar
Laura G

Easy set up, clean UX, swift transactions.

5
Quick easy to set up, clean UX and swift transactions. Reviewed on: 10th April 2025
Johnny C's avatar
Johnny C

Very positive experience from using mettle for freel...

4
Very positive experience from using mettle for freelancing and managing invoices and payments. Reviewed on: 10th April 2025
Kurt Peniket's avatar
Kurt Peniket

Easy to use and understand.

5
Easy to use and understand. There's never a need to call customer service even if I am a novice to business banking. Free Agent software is excellent for my needs. Reviewed on: 10th April 2025
Gladys K's avatar
Gladys K

Highly recommend for ease, interface and Free Agent

5
Account opening was good specially when I needed to talk to a human. I really value being able to speak/chat with someone when necessary. Also I quite like I'm able to log in using my PC rather than having to do everything on the App. FreeAgent makes it good value Reviewed on: 10th April 2025
Leonardo R's avatar
Leonardo R

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