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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,079 reviews, last reviewed 5th Apr 2026
173500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Very easy to set up, clear and easy communication Very easy to set up, clear and easy communication Reviewed on: 5th April 2026
NG's avatar
NG

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4079)

awesomeness

5
I started two companies at the same time and needed business bank accounts for both. After doing my research, I decided to go with Mettle – and honestly, I’m glad I did. The setup process was straightforward, the customer service has been excellent, and the inclusion of FreeAgent accounting software at no extra cost is a massive bonus. Overall, it’s a brilliant service. Simple, smooth, and professional – everything you want when you’re getting a new business off the ground. The only downside? You can only have one Mettle account. That meant I had to open the second account elsewhere, and I’m not particularly happy with the alternative. If Mettle ever allows multiple accounts, I’ll be switching that second business over without hesitation. Reviewed on: 10th April 2025

Great understanding of the needs of small businesses.

5
They seem to really understand the needs of small business, and make banking easy. Reviewed on: 10th April 2025

Its simple and easy to use.

5
Its simple and easy to use. I like the weekly notifications of tasks to do. Reviewed on: 10th April 2025

Great bank!

5
I use mettle bank for Ltd company. Never had any issues. Great bank to be with. Reviewed on: 10th April 2025

I have have been with mettle for sometime now and th...

5
I have have been with mettle for sometime now and their customer services are really great. they answers your questions very quick Reviewed on: 10th April 2025

Satisfied with the service

5
I registered an account for my small business and I really satisfied with the.service. Reviewed on: 10th April 2025

Very easy to use and when I needed help it was quick...

5
Very easy to use and when I needed help it was quick and efficient Reviewed on: 10th April 2025

Easy to navigate your way around and separate money...

5
Easy to navigate your way around and separate money into pots. Perfect for my small business. Sending invoices direct from the account is a fantastic help too. Reviewed on: 10th April 2025

So helpful in organising my invoices

5
It’s been game changing in helping me manage my photography business! It’s so easy to manage my incoming and outgoing invoices, put money aside into pots for my tax return and view my monthly earnings. Reviewed on: 10th April 2025

Easy to use, reliable.

5
Easy to use, reliable. Great link to Free Agent accounting software. Reviewed on: 10th April 2025

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