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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

They do everything I need quickly and for free.

5
They do everything I need quickly and for free. Half my friends use it for their businesses now. They were quick to help when I was a victim of fraud on two occasions. Reviewed on: 3rd February 2026
Eleanor M's avatar
Eleanor M

I've been with Mettle for 5 years and all good

5
I've been with Mettle for 5 years and all good Reviewed on: 3rd February 2026
Bernard 's avatar
Bernard

Love Mettle

5
As a sole trader this bank account has been a real help with my business and linking with freeagent has made accounting much easier Reviewed on: 3rd February 2026
Splice's avatar
Splice

It’s easy to use and I received excellent support ov...

5
It’s easy to use and I received excellent support over a dispute for goods I’d returned but not received a refund for. Mettle stepped in and sorted this out for me. Reviewed on: 3rd February 2026
Suzanne W's avatar
Suzanne W

I've recommended Mettle to lots of people that have...

5
I've recommended Mettle to lots of people that have businesses, it's easy to open an account with the correct information. The account runs easily, gives me everything I need and I can see on the app exactly what I have in the bank and what my customers owe me. Reviewed on: 3rd February 2026
Abean's avatar
Abean

Fantastic account for small businesses

5
Fantastic account for sole traders and small businesses. No charges, easy to use app, pots to split money, links to FreeAgent accounting software. Love it. Reviewed on: 3rd February 2026
Nicola C's avatar
Nicola C

Best for business banking

5
Seamless business banking, easy to use intuitive app, and highly responsive customer service Reviewed on: 3rd February 2026
Abi L's avatar
Abi L

Mettle is a very easy, straight forward bank.

5
Mettle is a very easy, straight forward bank. My app is super easy to use & everything was really easy to set up. It allows me to get notifications also when money goes in/out of my bank account and it’s very easy to navigate the app. Reviewed on: 3rd February 2026
Lola 's avatar
Lola

Easy to use

5
Great for invoicing and recording expenses. No issues so far. Free banking very useful for start up business. Reviewed on: 3rd February 2026
Grainne B's avatar
Grainne B

The ease of using Mettle

5
Makes running my business financials very simple and easy. Reviewed on: 3rd February 2026
John B's avatar
John B

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