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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Fabulous people and real when you need help they are...

5
Fabulous people and real when you need help they are there within minutes. Very helpful and professional Reviewed on: 29th January 2026
Lesley 's avatar
Lesley

Very accessible platform with ease of use

5
Very accessible platform with ease of use Reviewed on: 29th January 2026
Reddy's avatar
Reddy

I have had the easiest transition to digital account...

5
I have had the easiest transition to digital accounting! I am a self proclaimed Luddite, this bank is fool proof. Reviewed on: 29th January 2026
Kate M's avatar
Kate M

Never any trouble using the app

5
Never any trouble using the app and on the 1 occasional i needed to speak to customer services the issue was dealt with quickly. Reviewed on: 29th January 2026
Ian Rayner's avatar
Ian Rayner

Easy banking no hassle great service

5
Easy banking no hassle great service Reviewed on: 29th January 2026
Hamouti's avatar
Hamouti

Easy peasy

5
Easy online bank account, no hassle easy to mange and deal with Reviewed on: 29th January 2026
Callum C's avatar
Callum C

Easy to use, free and best of all comes with free ac...

5
Easy to use, free and best of all comes with free accounting software. Reviewed on: 29th January 2026
Sophie W's avatar
Sophie W

A game changer

5
Simpje, easy to navigate app with all the information you need. If required customer service is also excellent. A game changer, I can’t recommend highly enough. Reviewed on: 29th January 2026
FM's avatar
FM

Mettle - Simply the best !

5
The best online banking. I have no fault to find. Easy to use. Non complex app as well Reviewed on: 29th January 2026
Ami. A's avatar
Ami. A

Super easy to use, well designed app, free FreeAgent...

5
Super easy to use, well designed app, free FreeAgent, no monthly fees, what's not to like? Referral fee is also great, signed a few people up this way. Reviewed on: 29th January 2026
Ben P's avatar
Ben P

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