Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

It is just the best

5
Terrific support' The app is so easy to use and financial transactions are notified immediately. The bank syncs perfectly with the accounting software and the security features are brilliant. Reviewed on: 29th January 2026
Robert N's avatar
Robert N

What’s not to like a brilliant service all around.

5
What’s not to like a brilliant service all around. Reviewed on: 29th January 2026
Michelle's avatar
Michelle

Good on line only problem no cheque deposit

5
Good on line only problem no cheque deposit Reviewed on: 29th January 2026
Robert A's avatar
Robert A

Great experience with mettle.

5
Great experience with mettle. Loads of money saving features helping with ease of accounting for self employed. The invoicing features are really handy , I've recommended To my brother in law for his new start up too. Reviewed on: 29th January 2026
Amy T's avatar
Amy T

Mettle & FreeAgent - the perfect solution

5
I transferred my business bank account from Tide to Mettle on the recommendation of my accountang. I have found it very easy to use and the fact that it is free is a plus. I recommend Mettle and FreeAgent to any new business owners I know. Reviewed on: 29th January 2026
Lyndsey M's avatar
Lyndsey M

Easy to use and great value service.

5
Easy to use and great value service. Did find navigating customer help a bit more complicated but once I called I got through to someone quickly and my query was resolved Reviewed on: 29th January 2026
Kirsten D's avatar
Kirsten D

The app is easy to use .

5
The app is easy to use . The pots are really helpful to manage my money . Excellent to help with my accounting . Great small buisness tool Reviewed on: 29th January 2026
Julia's avatar
Julia

Mettle for business banking is a no brainer!

5
Mettle for business banking is a no brainer! The reason for leaving a neutral score for customer service is that I've never had to use it. However, it's free to bank with them, and you get the equally awesome FreeAgent accounting software for free too! Win, win! Reviewed on: 29th January 2026
Duncan R's avatar
Duncan R

Everything just works well

5
Everything just works well with their free supplied accounting software. Wish I'd known about them earlier. If transformed my business system from old dinosaur to modern streamliner. Haven't tried getting credit from them yet but as far as banking goes, 5 stars. Reviewed on: 29th January 2026
Chak Hong's avatar
Chak Hong

Free Banking

5
As a small business to have the opportunity of free banking is fantastic Reviewed on: 29th January 2026
Jennifer Y's avatar
Jennifer Y

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill