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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,077 reviews, last reviewed 4th Apr 2026
173300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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6%
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Latest highest rating:

5

This bank connects with free agent and makes all my... This bank connects with free agent and makes all my business transactions run smoothly.There is plenty of security as for 6 digits pins when you do an... Read more Reviewed on: 4th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4077)

Everything's great except impact of suspending account

4
Everything has been great apart from the time Mettle suspended my account without informing me when I applied for a savings pot. This meant invoices my business was due to pay didn't get paid and money I was due wasn't received. The knock on impact of this was that all payments to my account were then stopped by a private medical insurer which took months to sort out and rectify taking my time and meaning I wasn't paid for work. Reviewed on: 31st March 2025

Great app and bank

5
The banking app is easy to use, secure and has enough feature for a business like my own. Generating invoices is quick and simple. As is managing money around different savings pots Reviewed on: 31st March 2025

Just Easy

5
Easy to open an account. Easy to manage money. Customer service when you need it. I don't have time to be chasing for information. This bank account is perfect for sole traders. Reviewed on: 31st March 2025

I bank on it to be easy

5
It’s an account which makes banking easy for a new business .its been fantastic. Reviewed on: 30th March 2025

A Sole traders dream

5
Has been simple to set up and use, its been the perfect solution for my small business, defiantly a great banking app for sole traders - both my wife and myself have mettle accounts - we both really love the pots feature as well which makes putting money aside from deposits really easy and fully automated. Reviewed on: 30th March 2025

Easy to use

5
Really easy to set up an account for my small business and great support when you need it. Reviewed on: 30th March 2025

SPOT ON Mettle

5
So easy to navigate as an older person with not a lot of experience with on line banking and such things found Mettle so user friendly Reviewed on: 30th March 2025

Easy as Pie!!!

5
Easy to manage through the App. Can't fault it at all! Reviewed on: 28th March 2025

Excellent - And issues have been dealt with quickly

5
Excellent - And issues have been dealt with quickly Reviewed on: 28th March 2025

A fantastic service

5
It’s been a brilliant tool to support with my small business startup. Really user-friendly and accessible. I love that I can clearly see all of my money and categorise it. It makes it very easy to do the books. Reviewed on: 28th March 2025

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