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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,088 reviews, last reviewed 7th Apr 2026
174300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Easy to use, with some great features its so easy to use, with some great features to help me keep on top of my finances. Would really recommend for sole traders - as it makes things hassl... Read more Reviewed on: 7th April 2026
Sarah A's avatar
Sarah A

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4088)

Good, free business banking

5
App is largely good and intuitive. It's free and I can pay cash into any Post Office also for free. Reviewed on: 21st March 2025

I set up my first business in September 2024 and

5
I set up my first business in September 2024 and finding a business bank account was a priority. There are so many options out there and I found myself sifting through a lot of information with various offers. The truth was that I just wanted a business bank account so I could start trading. A friend recommend Mettle due to the fact that they didn't charge fees for transactions. I then learned about FreeAgent and started using it too. I am really impressed with the support team and choosing Mettle was definitely the right decision! Reviewed on: 21st March 2025

Easy way to bank

5
Very easy to set up, staff are very knowledgeable, app is so quick and easy to use Reviewed on: 21st March 2025

helps me to manage my money

5
I just did not like migrating my account that was mandatory - the experince was n0t smooth. otherwise i am happy how it works and helps me to manage my money. i like how i can download eh payment history and crate invoices on the go Reviewed on: 21st March 2025

Brilliant and eassy to use really useful and worked...

5
Brilliant and eassy to use really useful and worked really well for me. Reviewed on: 21st March 2025

Really enjoyed using METTLE, It is intuitive, connec...

5
Really enjoyed using METTLE, It is intuitive, connects with my other banking and FREE Agent. Tranfer has been smooth and customer service has been great on the one occasion I needed it. Reviewed on: 21st March 2025

Very easy to use app.

5
Very easy to use app. I like the pots savings account Reviewed on: 21st March 2025

Since becoming a sole trader

5
Since becoming a sole trader Mettle has been a god send in helping me run business the Mettle app is so easy to use and navigate along with “free agent tools” it just makes things easy for me. Reviewed on: 21st March 2025

My time with Mettle so far

5
Since I've opened my mettle account it's been very good, especially partnering up with free agent which helps alot in terms of managing all transactions getting idea how much you tax your estimated to pay. Creating an invoice on the spot its a massive game changer. Reviewed on: 21st March 2025

Great customer service

5
Customer service is excellent, easy to use app making payments easy. Great value for money for business banking and works well with my accounting software. Reviewed on: 21st March 2025

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