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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Can’t fault a thing!

5
Can’t fault a thing! I love the pots you can create. Customer service is always fantastic. Reviewed on: 11th April 2026
Sophie Willmott's avatar
Sophie Willmott

Mettle is a great business account provider!

5
Mettle made it so easy to set up my account. Customer service has been great and it’s super easy to use for my business. Reviewed on: 11th April 2026
Tamara 's avatar
Tamara

I love the pots - the visuals are really clear and f...

5
I love the pots - the visuals are really clear and friendly. Reviewed on: 11th April 2026
Debbie's avatar
Debbie

On the money!

5
Everything has been user friendly. I have been able to find or ask for help and advice when needed. I am now able to allow connection with my accountant for HMRC quarterly submissions and this has allowed a smooth, convenient service for us all. Reviewed on: 11th April 2026
Natalie M's avatar
Natalie M

Their customer service is exceptional and the safety...

5
Their customer service is exceptional and the safety and security is excellent! Reviewed on: 11th April 2026
Lily Samuels's avatar
Lily Samuels

Great experience

5
My experience with Mettle so far has been great. It’s so simple to use all of my spending and expenses are easy to categorise and keep in order making my end of year tax return simple as most of the work has already been done for you yeah . my experience with customer support has been great also.. Reviewed on: 11th April 2026
Robert 's avatar
Robert

This has been the best bank account I’ve had for my...

5
This has been the best bank account I’ve had for my business. Easy to set up, easy to use, and it introduced me to free agent so as well as charge free business banking I have saved on my accounting software. I particularly like the savings pots that have helped me save for my tax bill, business development and CPD. When I’ve needed help customer support has been excellent. Reviewed on: 11th April 2026
Elaine T's avatar
Elaine T

Mettle has supported the growth of my small business...

5
Mettle has supported the growth of my small business and any issues I’ve had with suppliers or products they’ve offered help straight away. Reviewed on: 11th April 2026
Elizabeth 's avatar
Elizabeth

Fantastic account for starting up a business, really...

5
Fantastic account for starting up a business, really took the pressure off banking and accounting software, allowing me to concentrate on the actual buisness Reviewed on: 11th April 2026
Matt's avatar
Matt

A great app based company account!

5
The app based account t has been great for managing my business account. I would highly recommend it to others. Reviewed on: 11th April 2026
Prasant P's avatar
Prasant P

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