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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Excellent customer service, would definitely recommend!

5
Easy to use and someone is always available to speak to if you need help with anything, plus, they answer quickly! I love how easy it is to use my account and separate my money into pots etc Reviewed on: 12th April 2026
Kara S's avatar
Kara S

Great service - Mettle

5
Mettle banking has always been easy to use, sending and receiving money is seamless and fast through the app. I have never had any trouble with Mettle. Reviewed on: 12th April 2026
Lauren's avatar
Lauren

No fuss business banking

4
Easy to set up and run including connecting to accounting software like FreeAgent. Reviewed on: 12th April 2026
Indigo HR Tech's avatar
Indigo HR Tech

Easy to use, no issues.

5
Easy to use, no issues. Straightford invoicing very good for small businesses Reviewed on: 12th April 2026
Jennifer 's avatar
Jennifer

Perfect for small businesses

5
I opened my Mettle account when I started my business Creative Therapy Space Ltd and I haven't got a bad word to say about them. Customer Service is prompt, friendly and personal. The pots help me manage my taxes and I can see exactly where money coming and going for my simple bookkeeping. Reviewed on: 12th April 2026
Teresa C's avatar
Teresa C

Opening a Mettle business bank account was easy

5
Opening a Mettle business bank account was easy and has made accounting for my business so much easier and hassle free. I really like how the banking app takes 20% of everything that goes in and removes it to savings. It removes all the anxiety about having enough money to pay the tax bill and some savings should I require and expensive, unexpected materials. Reviewed on: 12th April 2026
Cathy C's avatar
Cathy C

Mettle had been a game changer in managing my busine...

5
Mettle had been a game changer in managing my business finance. From the pots to allocate funds to the accounting software. And the customer service has always been very helpful. The fact that I don’t have any charges is brilliant too. I recommend mettle to all newly self employed therapists I meet Reviewed on: 12th April 2026
HeleW's avatar
HeleW

Easy to sign up, the interface is extremely user fri...

5
Easy to sign up, the interface is extremely user friendly, and features like recording receipts by photo are really helpful. Reviewed on: 12th April 2026
Molly B's avatar
Molly B

Can’t fault a thing!

5
Can’t fault a thing! I love the pots you can create. Customer service is always fantastic. Reviewed on: 11th April 2026
Sophie Willmott's avatar
Sophie Willmott

Mettle is a great business account provider!

5
Mettle made it so easy to set up my account. Customer service has been great and it’s super easy to use for my business. Reviewed on: 11th April 2026
Tamara 's avatar
Tamara

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