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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Best out there

5
My main UK account for income received from my UK customers and clients. Reviewed on: 13th April 2025
Shafiq A's avatar
Shafiq A

Easy, straight forward banking that can’t go wrong.

5
Easy, straight forward banking that can’t go wrong. Couldn’t fault it. Reviewed on: 12th April 2025
Reena's avatar
Reena

Fantastic! Never experienced an issue

5
I have been using Mettle for 3 years and have never experienced a single issue. It’s so easy to use, i can set up pots, easily share my payment details, categorise transactions and receipts. I have never had to use it, but there is also a help section. I also receive notifications when work is scheduled on the site etc. Reviewed on: 12th April 2025
Michelle L's avatar
Michelle L

Great app, intuitive and easy to use

5
I'm a minimal user of Mettle for finances but I would say they have taken every other app and improved on it. I love that it's connected to Free Agent. It makes my life much easier. It works so well that I've never had to contact customer service which is an achievement in itself. Reviewed on: 12th April 2025
Michelle B's avatar
Michelle B

No mess, no fuss banking.

5
Never had any problems - whenever I’ve had questions, or a problem, I’ve popped online, and had my issue solved really fast. The app is easy to use, and works great. Integrated with FreeAgent, and works a treat. I’ve lost my card, and the new one arrived within a couple of days. Reviewed on: 12th April 2025
Francois vdM 's avatar
Francois vdM

Never had a single issue.

5
Never had a single issue. Easy to use and very efficient. Reviewed on: 12th April 2025
Sean J's avatar
Sean J

Efficient and simple user friendly experience that m...

5
Efficient and simple user friendly experience that minimises time spent on accounting. Reviewed on: 12th April 2025
Matthew A's avatar
Matthew A

User friendly account with quick online response.

5
User friendly account with quick online response. I will highly recommend mettle to all my business partners and colleagues Reviewed on: 12th April 2025
George M's avatar
George M

Excellent app and functions

5
Very smooth interface on the app and functions that makes running my small business that much easier Reviewed on: 12th April 2025
Linzi W's avatar
Linzi W

Simple and easy to use

5
Quick to setup and app is easy to navigate. Help is on hand if required - brilliant service. - Reviewed on: 12th April 2025
Harper S's avatar
Harper S

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