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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Straight forward & simple to use app

5
Straight forward app, which is simple to use but with everything you need to manage your money. From day to day transactions to investing, it's all there. Reviewed on: 14th April 2025
Legend's avatar
Legend

Easy to use & great for small businesses

5
I have been using mettle for my author business for a few years now and it has been easy to use, financially worthwhile, and excellent customer service. Reviewed on: 13th April 2025
Uncle B's avatar
Uncle B

Great bank

5
Easy to use interface, easy access, regular updates with the service. Reviewed on: 13th April 2025
Manvinder K's avatar
Manvinder K

Great app

4
I love the app and find it really clear and intuitive. Customer service hasn't been great so far. Reviewed on: 13th April 2025
Beth D's avatar
Beth D

I am glad to use Mettle since it is a bank who can r...

5
I am glad to use Mettle since it is a bank who can respond very quickly also if you grow up your business then you can pass the level to Natwest. I am happy with mt bank and recommend Mettle to the business people who has mid or small business Best regards, Ayse BAGCI Reviewed on: 13th April 2025
Ayse BAGCI 's avatar
Ayse BAGCI

I find Mettle easy and straightforward to deal with

5
I find Mettle easy to deal with, straightforward and I trust them. Reviewed on: 13th April 2025
Mrs Hill's avatar
Mrs Hill

Seamless set up and great functionality.

5
Seamless set up and great functionality. Reviewed on: 13th April 2025
Sarah D's avatar
Sarah D

I have found Mettle to be ultra efficient.

5
I have found Mettle to be ultra efficient. They are always there to help and answer questions. I know they have made my job ergo my life much easier. So thank you Mettle. Reviewed on: 13th April 2025
Colin Langford's avatar
Colin Langford

Absolutely fantastic.

5
Absolutely fantastic. Ease of access, layout is intuitive, excellent response to enquiries, absolutely brilliant customer service. Reviewed on: 13th April 2025
Harry L's avatar
Harry L

Easy to set up my account and send invoices.

4
Easy to set up my account and send invoices. And it's free to use. Reviewed on: 13th April 2025
Simon M's avatar
Simon M

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