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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Good business account

5
I opened up a business account and it meets all of my needs. I love the savings pot where it will automatically take the tax from my earnings and save it for me. Reviewed on: 10th April 2025
Hannah L's avatar
Hannah L

excellent setup, intuituive app, well laid out, good...

5
excellent setup, intuituive app, well laid out, good support Reviewed on: 10th April 2025
Ian A's avatar
Ian A

Minimal usage but easy to use and navigate app

4
Minimal usage but easy to use and navigate app Reviewed on: 10th April 2025
Diane B's avatar
Diane B

Easy access to my app

5
I have been banking with Mettle for just over a year now, and had excellent service. I thing I like is it is so easy to do everything I want on the app. Reviewed on: 10th April 2025
Gary Smith's avatar
Gary Smith

best service ..

5
fast clear good re ponce no charges help with accounts invoices Reviewed on: 10th April 2025
mr s singh's avatar
mr s singh

On their Mettle!

4
Very convenient banking, easily integrated with my business, online and point of sale. A valuable feature is the ability to categorise transactions. I have no complaints about Mettle at all. Reviewed on: 10th April 2025
KeithR's avatar
KeithR

Banking with Mettle has been a revelation!

5
Banking with Mettle has been a revelation! So simple to use and customer services have been helpful. Would recommend to anyone looking for a business account. Thank you! Reviewed on: 10th April 2025
susan b's avatar
susan b

Easy and simple.

5
Very easy to set up, plenty of information along the way about where I was in the process and what needed to be done to progress, either by me or by Mettle. Very easy to use, simple and clear interface and depositing cash payments at the post office is quick and easy too (or as quick as the length of the queue allows! ) Reviewed on: 10th April 2025
Hannah W's avatar
Hannah W

Good customer service.

5
Good customer service. App is pretty well integrated with other services and provides plenty of clear instructions on how to use the functionality therein. Whilst I preferred the presentation of the feed as it was displayed last year, the current bank feed is fairly clear and helpful when reviewing cashflows. Reviewed on: 10th April 2025
Christopher's avatar
Christopher

Simple banking

5
No hassle business account with quick support when needed Reviewed on: 10th April 2025
Anne B's avatar
Anne B

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