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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

A MASSIVE improvement on. Co-operative Business Banking

5
I moved to Mettle from a Co-operative Business account and it's been a transformational experience. The app works like a dream and the seamless integration with FreeAgent has made life so much easier. And no monthly charges either! Reviewed on: 10th April 2025
Vicki L's avatar
Vicki L

It just works

4
It's been a relatively uneventful experience which Is how it should be. Things just work. Have not really had any reasons to contact anyone. The app is good and easy to use. Reviewed on: 10th April 2025
S Rehman's avatar
S Rehman

Good business account

5
I opened up a business account and it meets all of my needs. I love the savings pot where it will automatically take the tax from my earnings and save it for me. Reviewed on: 10th April 2025
Hannah L's avatar
Hannah L

excellent setup, intuituive app, well laid out, good...

5
excellent setup, intuituive app, well laid out, good support Reviewed on: 10th April 2025
Ian A's avatar
Ian A

Minimal usage but easy to use and navigate app

4
Minimal usage but easy to use and navigate app Reviewed on: 10th April 2025
Diane B's avatar
Diane B

Easy access to my app

5
I have been banking with Mettle for just over a year now, and had excellent service. I thing I like is it is so easy to do everything I want on the app. Reviewed on: 10th April 2025
Gary Smith's avatar
Gary Smith

best service ..

5
fast clear good re ponce no charges help with accounts invoices Reviewed on: 10th April 2025
mr s singh's avatar
mr s singh

On their Mettle!

4
Very convenient banking, easily integrated with my business, online and point of sale. A valuable feature is the ability to categorise transactions. I have no complaints about Mettle at all. Reviewed on: 10th April 2025
KeithR's avatar
KeithR

Banking with Mettle has been a revelation!

5
Banking with Mettle has been a revelation! So simple to use and customer services have been helpful. Would recommend to anyone looking for a business account. Thank you! Reviewed on: 10th April 2025
susan b's avatar
susan b

Easy and simple.

5
Very easy to set up, plenty of information along the way about where I was in the process and what needed to be done to progress, either by me or by Mettle. Very easy to use, simple and clear interface and depositing cash payments at the post office is quick and easy too (or as quick as the length of the queue allows! ) Reviewed on: 10th April 2025
Hannah W's avatar
Hannah W

Review Mettle by NatWest: Business banking now

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