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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Good customer service.

5
Good customer service. App is pretty well integrated with other services and provides plenty of clear instructions on how to use the functionality therein. Whilst I preferred the presentation of the feed as it was displayed last year, the current bank feed is fairly clear and helpful when reviewing cashflows. Reviewed on: 10th April 2025
Christopher's avatar
Christopher

Simple banking

5
No hassle business account with quick support when needed Reviewed on: 10th April 2025
Anne B's avatar
Anne B

Easy free and accessible

5
Love the ease and ability to save and organise Reviewed on: 10th April 2025
Lara C's avatar
Lara C

I use my account for business as I am self employed.

5
I use my account for business as I am self employed. I don’t earn much but it makes it easy to keep track and any assistance I might need is on hand and helpful. my account also feels safe to use online with good security measures. Reviewed on: 10th April 2025
Fiona H's avatar
Fiona H

Perfect for small businesses

5
Easy to use, convenient, helpful if there’s a problem Reviewed on: 10th April 2025
Rachel PDN's avatar
Rachel PDN

I am very happy with mettle just the way it is.

4
I am very happy with mettle just the way it is. I do t want it to change at all! I hope it doesn’t. It is no hassle banking that works for me as I am not growing my business just yet. Reviewed on: 10th April 2025
Elle N's avatar
Elle N

Great Perks of Accounting Tools

4
Love the access it gives me to Freeagent and accounting things as a self employed person and I always recommend it to friends. It is sometimes difficult to get help via customer service however and they aren't always completely helpful however. But I wouldn't stop using it because of this. Reviewed on: 10th April 2025
Sabrina's avatar
Sabrina

As a small business it provides an excellent service...

5
As a small business it provides an excellent service and the support is instant if you need it, a great on line platform I would recommend highly. Reviewed on: 10th April 2025
Mark's avatar
Mark

Fantastic business banking with an easy to use app.

5
Fantastic business banking with an easy to use app. Love the transaction categorising and easy invoicing. Reviewed on: 10th April 2025
Pete G's avatar
Pete G

Perfect for my small business

5
As a sole trader I wanted a separate bank account for work but didn't want to pay the fees associated with business accounts at most banks. I decided to give Mettle a try and I'm loving it. So easy to create invoices and match them to payments and great to have everything I need in one place with a very easy to use app. Reviewed on: 10th April 2025
Megan V's avatar
Megan V

Review Mettle by NatWest: Business banking now

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