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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Fantastic to use and easy , great for my new...

5
Fantastic to use and easy , great for my new business Reviewed on: 10th April 2025
Chris J's avatar
Chris J

Very easy to setup, very clear step by step guidance...

5
Very easy to setup, very clear step by step guidance throughout. If you have an issue the customer service is brilliant. Very quick to respond even for a silly question. I have been able to complete and send invoices to my customers. When receiving payments it’s easy. To assign payment to invoices. Great integration with my FreeAgent software , getting prepared for completing digital tax at my year end. All in all cannot fault the service of the extra accounting software. Customer service brilliant 10/10 Reviewed on: 10th April 2025
Dennis M's avatar
Dennis M

Great for a small businesses the app is great

5
Great for a small businesses the app is very simple to use, the live chat is great.It also has a options for invoice to share and being able to pair them up with Transaction. Reviewed on: 10th April 2025
Christopher 's avatar
Christopher

So far I am pleased to have switched to Metal.

5
So far I am pleased to have switched to Metal. However I recall there not being a function for international payments. Reviewed on: 10th April 2025
Doug C's avatar
Doug C

App easy to use

5
I enjoy using the app which is easy to use. Reviewed on: 10th April 2025
Maz's avatar
Maz

Easy set up from start to finish.

5
Easy set up from start to finish. No problems with registering my business and quick delivery. Thank you for getting me up and running quickly. Reviewed on: 10th April 2025
Laura H's avatar
Laura H

Very happy with the ease of set up and...

5
Very happy with the ease of set up and use Reviewed on: 10th April 2025
Sime B's avatar
Sime B

Haven’t had any issues.

5
Haven’t had any issues. But one thing I really do like is that you can use FreeAgent as part of the account that is very useful to have. Also the able to take pictures of receipts helps allot. Reviewed on: 10th April 2025
Harry F's avatar
Harry F

A MASSIVE improvement on. Co-operative Business Banking

5
I moved to Mettle from a Co-operative Business account and it's been a transformational experience. The app works like a dream and the seamless integration with FreeAgent has made life so much easier. And no monthly charges either! Reviewed on: 10th April 2025
Vicki L's avatar
Vicki L

It just works

4
It's been a relatively uneventful experience which Is how it should be. Things just work. Have not really had any reasons to contact anyone. The app is good and easy to use. Reviewed on: 10th April 2025
S Rehman's avatar
S Rehman

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