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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I have no reason to complain about Mettle

4
I have no reason to complain about Mettle Reviewed on: 10th April 2025
Steph S's avatar
Steph S

Great banking app

5
Great banking app that is very easy to use. It always seems to be available with no real downtime and a great UI. Reviewed on: 10th April 2025
David T's avatar
David T

Fantastic to use and easy , great for my new...

5
Fantastic to use and easy , great for my new business Reviewed on: 10th April 2025
Chris J's avatar
Chris J

Very easy to setup, very clear step by step guidance...

5
Very easy to setup, very clear step by step guidance throughout. If you have an issue the customer service is brilliant. Very quick to respond even for a silly question. I have been able to complete and send invoices to my customers. When receiving payments it’s easy. To assign payment to invoices. Great integration with my FreeAgent software , getting prepared for completing digital tax at my year end. All in all cannot fault the service of the extra accounting software. Customer service brilliant 10/10 Reviewed on: 10th April 2025
Dennis M's avatar
Dennis M

Great for a small businesses the app is great

5
Great for a small businesses the app is very simple to use, the live chat is great.It also has a options for invoice to share and being able to pair them up with Transaction. Reviewed on: 10th April 2025
Christopher 's avatar
Christopher

So far I am pleased to have switched to Metal.

5
So far I am pleased to have switched to Metal. However I recall there not being a function for international payments. Reviewed on: 10th April 2025
Doug C's avatar
Doug C

App easy to use

5
I enjoy using the app which is easy to use. Reviewed on: 10th April 2025
Maz's avatar
Maz

Easy set up from start to finish.

5
Easy set up from start to finish. No problems with registering my business and quick delivery. Thank you for getting me up and running quickly. Reviewed on: 10th April 2025
Laura H's avatar
Laura H

Very happy with the ease of set up and...

5
Very happy with the ease of set up and use Reviewed on: 10th April 2025
Sime B's avatar
Sime B

Haven’t had any issues.

5
Haven’t had any issues. But one thing I really do like is that you can use FreeAgent as part of the account that is very useful to have. Also the able to take pictures of receipts helps allot. Reviewed on: 10th April 2025
Harry F's avatar
Harry F

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