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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

As a sole trader, the Mettle banking app has proven...

5
As a sole trader, the Mettle banking app has proven to be an invaluable resource for managing my income and outgoings in a simple but effective manner. Reviewed on: 10th April 2025
Christopher M's avatar
Christopher M

Mettle is 5 stars

5
Mettle has always worked well for me as a Freelancer to manage my business bank account. It’s easy to transfer money between accounts and review my outgoing direct debits at a glance. The category function works well and the saving pots are a great way to put aside tax savings and holiday money. Reviewed on: 10th April 2025
Emily R's avatar
Emily R

Easy to use, and very professional!

5
Easy to use, and very professional! Reviewed on: 10th April 2025
Martin Cannings's avatar
Martin Cannings

Mettle plus FreeAgent equals easy business banking

5
Mettle is my first business bank. I chose it for the integration with FreeAgent and that’s made running my freelance work so very easy - with Mettle automating a savings pot for income tax and FreeAgent producing my tax return at year end. Reviewed on: 10th April 2025
Tony's avatar
Tony

The best ever

5
The best online business bank ever. Mettle customer support team are the best I’ve ever experienced banking. I love everything about the app. Efficient,empathetic and very supportive staff. Reviewed on: 10th April 2025
Elizabeth Nwanze 's avatar
Elizabeth Nwanze

Mettle met all our small business banking needs

5
As a small business, Mettle has met all our banking needs. It has been easy to use, especially when partnered with Freeagent. Besides that we used the App or the debit card in our wallet on our phones for payments and need nothing else. Reviewed on: 10th April 2025
Tara S's avatar
Tara S

A fledgling business excelling with Mettle

5
As a fledgling business, I have found the support and ease of use associated with Mettle, to be crucial in my initial success in business. Reviewed on: 10th April 2025
George T's avatar
George T

Excellent service.

5
Excellent service. It has allowed me to operate efficiently, I can take control of my finances directly from my phone and any issues have been resolved quickly through the app. Reviewed on: 10th April 2025
Benjamin D's avatar
Benjamin D

Everything is so easy and hassle free, even with som...

5
Everything is so easy and hassle free, even with someone with not so many skills with technology everything needed is simple and easy to use wouldn’t want a easier experience Reviewed on: 10th April 2025
Paul T's avatar
Paul T

I started out as a sole trader in 2021 and mettle ha...

5
I started out as a sole trader in 2021 and mettle have been there every step of the way making it super easy to grow my buisness Reviewed on: 10th April 2025
Alan J's avatar
Alan J

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