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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

No other Bank does free Business Banking for life.

5
No other Bank does free Business Banking for life. Yeah, the top 4 may be top because they have more branches but their banking is only free for 12-24 months whereas it’s completely free for ever with Mettle and you also get free accounting software too! Mettle is number one for Business. If you don’t do Mettle then you’re doing plastic and we all know plastic isn’t good in the long run! Reviewed on: 11th April 2025
Eudoxus's avatar
Eudoxus

Simple and easy user interface that's common sense

5
Simple and easy user interface that's common sense Reviewed on: 10th April 2025
GARMH's avatar
GARMH

Very good company

5
I think they are very good, not had any problems but the few questions ive had they have dealt with very quickly, and the app is easy to use too. Reviewed on: 10th April 2025
Jamie L's avatar
Jamie L

excellent functionality for small businesses

5
I really value the mettle app's functionality for small businesses and that it is free. Everything I need is just a button away for payments and the ability to move money into different pots makes managing different expenditure much easier Reviewed on: 10th April 2025
Alexander R's avatar
Alexander R

Like the suggestions they give and seem open to impr...

4
Like the suggestions they give and seem open to improvement. Reviewed on: 10th April 2025
Jm's avatar
Jm

No hassle to set up and it's free

4
No hassle to set up and it's free Reviewed on: 10th April 2025
Adam C's avatar
Adam C

I've really liked mettle ever since I've started to...

5
I've really liked mettle ever since I've started to use it, as it is perfect for purchase tracking and also allows me to have enhanced safety, which is perfect for my business transactions. Reviewed on: 10th April 2025
Aslam mahdi 's avatar
Aslam mahdi

Top class service

5
A very easy to use app. Excellent Ts & Cs. Customer service extremely good. I have only fairly recently become self employed and am confident that I have made the right decision in using Mettle. Reviewed on: 10th April 2025
Sue W's avatar
Sue W

Easy to use

5
I am finding mettle easy to use their are lots of helpful information . which is making managing my money so much easier Reviewed on: 10th April 2025
Gillian G's avatar
Gillian G

Mettle provides a great option

5
Mettle provides a great option, particularly for small businesses where it is one of the only free accounts available. The customer service is great and the team are responsive for dealing with any issues quickly. Reviewed on: 10th April 2025
Yasmin M's avatar
Yasmin M

Review Mettle by NatWest: Business banking now

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