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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,165 reviews, last reviewed 8th Apr 2026
181800% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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1%

Latest highest rating:

5

Very easy and friendly service. Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026
Nosheen 's avatar
Nosheen

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4165)

Excellent all round service.

5
Excellent all round service. Easy to use. Reviewed on: 21st March 2025
Malcolm C's avatar
Malcolm C

I love Mettle for my small business, its modern banking

5
I love Mettle for my small business, its modern banking that keeps everything efficient for me. I love the app, the saving pots and the customer service has always been super helpful! I would recommend to anyone! Reviewed on: 21st March 2025
Laura's avatar
Laura

The features in app are great.

5
The features in app are great. Categorising payments. Adding receipts and creating invoices. This allows me to use all my accounting in one place which has made it a lot easier to consolidate all my paperwork making the tax year calculations incredibly sinple Reviewed on: 21st March 2025
Joshua B's avatar
Joshua B

Would recommend

5
Had the bank for a while now and works for me. What I’ve needed and used has been good. Reviewed on: 21st March 2025
Matt's avatar
Matt

Only positive experiences with Mettle!

5
Always had great customer service when I have any questions. App is super simple to use especially labelling transactions and obtaining statements. Reviewed on: 21st March 2025
Leanne L's avatar
Leanne L

Mettle is easy to use

5
Mettle is easy to use for someon Reviewed on: 21st March 2025
Zoe P's avatar
Zoe P

Very easy to use bank with good support services and...

5
Very easy to use bank with good support services and a simple, intuitive app! No complaints at all. Reviewed on: 21st March 2025
Hayley G's avatar
Hayley G

Excellent Bank, great customer service and easiest o...

5
Excellent Bank, great customer service and easiest online banking app I’ve used. User friendly interface with invoicing made easy. I’ve recommended Mettle to all my colleagues which have made to switch too. Reviewed on: 21st March 2025
Chris T's avatar
Chris T

Great for sole traders

5
I did a lot of research before signing up and glad I chose Mettle. As a small business it's just what I need. Easy to use, can upload receipts, categorise payments, it has a savings area, and more. I particularly like the pots, where you can add money; I've set up ones for holiday, quiet times, patent, end of year tax and more. Reviewed on: 21st March 2025
Annette B's avatar
Annette B

Free Accees to Freeagent is a Great Timesaver

5
I haven’t had any problems which require help from customer service. I love the free access to Freeagent accountancy software that Mettle offers. This has saved me a lot of time. Reviewed on: 21st March 2025
Beryl P's avatar
Beryl P

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