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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Very good company

5
I think they are very good, not had any problems but the few questions ive had they have dealt with very quickly, and the app is easy to use too. Reviewed on: 10th April 2025
Jamie L's avatar
Jamie L

excellent functionality for small businesses

5
I really value the mettle app's functionality for small businesses and that it is free. Everything I need is just a button away for payments and the ability to move money into different pots makes managing different expenditure much easier Reviewed on: 10th April 2025
Alexander R's avatar
Alexander R

Like the suggestions they give and seem open to impr...

4
Like the suggestions they give and seem open to improvement. Reviewed on: 10th April 2025
Jm's avatar
Jm

No hassle to set up and it's free

4
No hassle to set up and it's free Reviewed on: 10th April 2025
Adam C's avatar
Adam C

I've really liked mettle ever since I've started to...

5
I've really liked mettle ever since I've started to use it, as it is perfect for purchase tracking and also allows me to have enhanced safety, which is perfect for my business transactions. Reviewed on: 10th April 2025
Aslam mahdi 's avatar
Aslam mahdi

Top class service

5
A very easy to use app. Excellent Ts & Cs. Customer service extremely good. I have only fairly recently become self employed and am confident that I have made the right decision in using Mettle. Reviewed on: 10th April 2025
Sue W's avatar
Sue W

Easy to use

5
I am finding mettle easy to use their are lots of helpful information . which is making managing my money so much easier Reviewed on: 10th April 2025
Gillian G's avatar
Gillian G

Mettle provides a great option

5
Mettle provides a great option, particularly for small businesses where it is one of the only free accounts available. The customer service is great and the team are responsive for dealing with any issues quickly. Reviewed on: 10th April 2025
Yasmin M's avatar
Yasmin M

As a sole trader, the Mettle banking app has proven...

5
As a sole trader, the Mettle banking app has proven to be an invaluable resource for managing my income and outgoings in a simple but effective manner. Reviewed on: 10th April 2025
Christopher M's avatar
Christopher M

Mettle is 5 stars

5
Mettle has always worked well for me as a Freelancer to manage my business bank account. It’s easy to transfer money between accounts and review my outgoing direct debits at a glance. The category function works well and the saving pots are a great way to put aside tax savings and holiday money. Reviewed on: 10th April 2025
Emily R's avatar
Emily R

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