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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.92
Based on 4,163 reviews, last reviewed 8th Apr 2026
181600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%

Latest highest rating:

5

Free to use. Free to use. Great app. Works well with Free agent accounting app Reviewed on: 8th April 2026
C P's avatar
C P

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4163)

Really enjoyed using METTLE, It is intuitive, connec...

5
Really enjoyed using METTLE, It is intuitive, connects with my other banking and FREE Agent. Tranfer has been smooth and customer service has been great on the one occasion I needed it. Reviewed on: 21st March 2025
Dean M's avatar
Dean M

Very easy to use app.

5
Very easy to use app. I like the pots savings account Reviewed on: 21st March 2025
Kevin O's avatar
Kevin O

Since becoming a sole trader

5
Since becoming a sole trader Mettle has been a god send in helping me run business the Mettle app is so easy to use and navigate along with “free agent tools” it just makes things easy for me. Reviewed on: 21st March 2025
James Watson's avatar
James Watson

My time with Mettle so far

5
Since I've opened my mettle account it's been very good, especially partnering up with free agent which helps alot in terms of managing all transactions getting idea how much you tax your estimated to pay. Creating an invoice on the spot its a massive game changer. Reviewed on: 21st March 2025
SWR's avatar
SWR

Great customer service

5
Customer service is excellent, easy to use app making payments easy. Great value for money for business banking and works well with my accounting software. Reviewed on: 21st March 2025
Richard B's avatar
Richard B

I have always struggled with the stale high street b...

5
I have always struggled with the stale high street bank app offerings, Mettle is a breath of fresh air with an intuitive interface, repsonsive technical support and powerful features. Thank you! Reviewed on: 21st March 2025
Matt S's avatar
Matt S

I have been a mettle user since starting my own busi...

4
I have been a mettle user since starting my own business in 2022. The team have been great when I 've needed any help. The only downside I have found is the savings space does not offer as good an interest rate as one of the competitors. Reviewed on: 21st March 2025
Robert M's avatar
Robert M

Perfect for new startups

5
This digital bank account is perfect for my new business and has given me the freedom of professional business banking without the high fees. Reviewed on: 21st March 2025
Rav's avatar
Rav

Excellent all round service.

5
Excellent all round service. Easy to use. Reviewed on: 21st March 2025
Malcolm C's avatar
Malcolm C

I love Mettle for my small business, its modern banking

5
I love Mettle for my small business, its modern banking that keeps everything efficient for me. I love the app, the saving pots and the customer service has always been super helpful! I would recommend to anyone! Reviewed on: 21st March 2025
Laura's avatar
Laura

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