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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It’s a bank account that works for me

5
It’s a bank account that works for my business Reviewed on: 11th April 2025
Bh's avatar
Bh

Relatively to set up and was pleased that the Natwes...

4
Relatively to set up and was pleased that the Natwest launched it, as L was thinking of going elsewhere, but I have been a customer for over 50 years!! Reviewed on: 11th April 2025
SMP's avatar
SMP

I've used Mettle since I have started by book publis...

5
I've used Mettle since I have started by book publishing business and have found everything seamless, efficient, value for money and awesome client service! I highly recommend! Reviewed on: 11th April 2025
Nigel M's avatar
Nigel M

Mettle is excellent.

5
Mettle is an excellent bank account for my business. Easy to use with a very efficient update service. The support is brilliant. Whenever I have sent a message I have always received a prompt response with my issue resolved. I am so pleased I chose Mettle. I would thoroughly recommend it to anyone needing a business account. Thank you Mettle. Reviewed on: 11th April 2025
Michelle M's avatar
Michelle M

Very easy to set up after my initial reservations.

4
Very easy to set up after my initial reservations. Reviewed on: 11th April 2025
Carel's avatar
Carel

Very easy to pay cash into post office for small bus...

5
Very easy to pay cash into post office for small business’s Reviewed on: 11th April 2025
Dorothy R's avatar
Dorothy R

Really good all round service

5
Really good all round service and perfect for my small business. Especially access to link to free agent for free Reviewed on: 11th April 2025
Tim 's avatar
Tim

5 STAR PRODUCT!

5
I've been using my Mettle online business account for a while now, and I couldn't be more impressed. The setup was quick and seamless, and the app is incredibly user-friendly. Everything from invoicing to expense tracking is simple and intuitive, perfect for managing my business finances on the go. Customer support has also been top notch, responsive, helpful, and genuinely invested in solving any queries. I especially appreciate the real-time notifications and the ability to categorise transactions effortlessly, which makes bookkeeping so much easier. Mettle has truly taken the stress out of business banking. Highly recommended for any small business owner or freelancer looking for a modern, efficient solution! Reviewed on: 11th April 2025
Luke's avatar
Luke

mettle puts the steel in my business

5
So easy to use saves me time and effort Reviewed on: 11th April 2025
SDCS's avatar
SDCS

A Reliable Partner for Small Business Banking

5
As a business owner with Upper Floor Properties Ltd, I have found Mettle Bank to be more than just a banking provider, they have genuinely supported my business journey. Their tax calculation features have been incredibly helpful in managing our finances efficiently, and they even helped us recover a rogue subscription payment that was mistakenly made. The customer service is excellent, responsive, transparent, and supportive. Mettle Bank isn’t just a bank; it feels like a partner in our growth. I would happily recommend them to any small business looking for smart, modern banking with a personal touch. Reviewed on: 11th April 2025
Adeniyi O's avatar
Adeniyi O

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