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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Really enjoyed using METTLE, It is intuitive, connec...

5
Really enjoyed using METTLE, It is intuitive, connects with my other banking and FREE Agent. Tranfer has been smooth and customer service has been great on the one occasion I needed it. Reviewed on: 21st March 2025
Dean M's avatar
Dean M

Very easy to use app.

5
Very easy to use app. I like the pots savings account Reviewed on: 21st March 2025
Kevin O's avatar
Kevin O

Since becoming a sole trader

5
Since becoming a sole trader Mettle has been a god send in helping me run business the Mettle app is so easy to use and navigate along with “free agent tools” it just makes things easy for me. Reviewed on: 21st March 2025
James Watson's avatar
James Watson

My time with Mettle so far

5
Since I've opened my mettle account it's been very good, especially partnering up with free agent which helps alot in terms of managing all transactions getting idea how much you tax your estimated to pay. Creating an invoice on the spot its a massive game changer. Reviewed on: 21st March 2025
SWR's avatar
SWR

Great customer service

5
Customer service is excellent, easy to use app making payments easy. Great value for money for business banking and works well with my accounting software. Reviewed on: 21st March 2025
Richard B's avatar
Richard B

I have always struggled with the stale high street b...

5
I have always struggled with the stale high street bank app offerings, Mettle is a breath of fresh air with an intuitive interface, repsonsive technical support and powerful features. Thank you! Reviewed on: 21st March 2025
Matt S's avatar
Matt S

I have been a mettle user since starting my own busi...

4
I have been a mettle user since starting my own business in 2022. The team have been great when I 've needed any help. The only downside I have found is the savings space does not offer as good an interest rate as one of the competitors. Reviewed on: 21st March 2025
Robert M's avatar
Robert M

Perfect for new startups

5
This digital bank account is perfect for my new business and has given me the freedom of professional business banking without the high fees. Reviewed on: 21st March 2025
Rav's avatar
Rav

Excellent all round service.

5
Excellent all round service. Easy to use. Reviewed on: 21st March 2025
Malcolm C's avatar
Malcolm C

I love Mettle for my small business, its modern banking

5
I love Mettle for my small business, its modern banking that keeps everything efficient for me. I love the app, the saving pots and the customer service has always been super helpful! I would recommend to anyone! Reviewed on: 21st March 2025
Laura's avatar
Laura

Review Mettle by NatWest: Business banking now

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