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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Only positive experiences with Mettle!

5
Always had great customer service when I have any questions. App is super simple to use especially labelling transactions and obtaining statements. Reviewed on: 21st March 2025
Leanne L's avatar
Leanne L

Mettle is easy to use

5
Mettle is easy to use for someon Reviewed on: 21st March 2025
Zoe P's avatar
Zoe P

Very easy to use bank with good support services and...

5
Very easy to use bank with good support services and a simple, intuitive app! No complaints at all. Reviewed on: 21st March 2025
Hayley G's avatar
Hayley G

Excellent Bank, great customer service and easiest o...

5
Excellent Bank, great customer service and easiest online banking app I’ve used. User friendly interface with invoicing made easy. I’ve recommended Mettle to all my colleagues which have made to switch too. Reviewed on: 21st March 2025
Chris T's avatar
Chris T

Great for sole traders

5
I did a lot of research before signing up and glad I chose Mettle. As a small business it's just what I need. Easy to use, can upload receipts, categorise payments, it has a savings area, and more. I particularly like the pots, where you can add money; I've set up ones for holiday, quiet times, patent, end of year tax and more. Reviewed on: 21st March 2025
Annette B's avatar
Annette B

Free Accees to Freeagent is a Great Timesaver

5
I haven’t had any problems which require help from customer service. I love the free access to Freeagent accountancy software that Mettle offers. This has saved me a lot of time. Reviewed on: 21st March 2025
Beryl P's avatar
Beryl P

got to be the best out there.

5
This bank account is so simple to use for all business love it Reviewed on: 21st March 2025
DCNI's avatar
DCNI

Very user friendly app and great integration with fr...

5
Very user friendly app and great integration with free agent accounting package. Excellent communication and security and makes the day to day running of my small business easy and enjoyable! Reviewed on: 21st March 2025
Andrew C's avatar
Andrew C

straightforward business banking

5
Its been very straightforward from the off. I've been with the you're 2 nears. Reviewed on: 21st March 2025
Patricia W's avatar
Patricia W

Excellent, easy to use business account

5
As a sole trader I have found the app very easy to use, love the pots helps me save money for my tax bill and other business expenses, it’s easy to upload my receipts and integrates with FreeAgent to help with my tax return, would definitely recommend. Reviewed on: 21st March 2025
Kenny B's avatar
Kenny B

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