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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The features in app are great.

5
The features in app are great. Categorising payments. Adding receipts and creating invoices. This allows me to use all my accounting in one place which has made it a lot easier to consolidate all my paperwork making the tax year calculations incredibly sinple Reviewed on: 21st March 2025
Joshua B's avatar
Joshua B

Would recommend

5
Had the bank for a while now and works for me. What I’ve needed and used has been good. Reviewed on: 21st March 2025
Matt's avatar
Matt

Only positive experiences with Mettle!

5
Always had great customer service when I have any questions. App is super simple to use especially labelling transactions and obtaining statements. Reviewed on: 21st March 2025
Leanne L's avatar
Leanne L

Mettle is easy to use

5
Mettle is easy to use for someon Reviewed on: 21st March 2025
Zoe P's avatar
Zoe P

Very easy to use bank with good support services and...

5
Very easy to use bank with good support services and a simple, intuitive app! No complaints at all. Reviewed on: 21st March 2025
Hayley G's avatar
Hayley G

Excellent Bank, great customer service and easiest o...

5
Excellent Bank, great customer service and easiest online banking app I’ve used. User friendly interface with invoicing made easy. I’ve recommended Mettle to all my colleagues which have made to switch too. Reviewed on: 21st March 2025
Chris T's avatar
Chris T

Great for sole traders

5
I did a lot of research before signing up and glad I chose Mettle. As a small business it's just what I need. Easy to use, can upload receipts, categorise payments, it has a savings area, and more. I particularly like the pots, where you can add money; I've set up ones for holiday, quiet times, patent, end of year tax and more. Reviewed on: 21st March 2025
Annette B's avatar
Annette B

Free Accees to Freeagent is a Great Timesaver

5
I haven’t had any problems which require help from customer service. I love the free access to Freeagent accountancy software that Mettle offers. This has saved me a lot of time. Reviewed on: 21st March 2025
Beryl P's avatar
Beryl P

got to be the best out there.

5
This bank account is so simple to use for all business love it Reviewed on: 21st March 2025
DCNI's avatar
DCNI

Very user friendly app and great integration with fr...

5
Very user friendly app and great integration with free agent accounting package. Excellent communication and security and makes the day to day running of my small business easy and enjoyable! Reviewed on: 21st March 2025
Andrew C's avatar
Andrew C

Review Mettle by NatWest: Business banking now

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