Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Mettle has been amazing!

5
Mettle has been amazing! It's just what I needed for my business. It was fast to apply, and the customer service has been fantastic. I love the Freeagent accounting tools, as does my accountant. So thats a bonus! Mettle & Freeagent are a great combo! Reviewed on: 20th March 2025
Stef B's avatar
Stef B

Mettle app and service is great.

5
Very easy to use, quick resolutions in case of any queries, help al says at hand, secured transactions, well integrated with FreeAgent, another good free offer. No service charges, atleast this far. On the whole, have had great experience apart from the trouble of switching account number from account to real account in Nov 2024. Reviewed on: 20th March 2025
Shivanand P's avatar
Shivanand P

Great account

5
The app is really easy to use. Customer services are excellent Reviewed on: 20th March 2025
RS's avatar
RS

Fantastic banking app

5
Fantastic banking app and service Reviewed on: 20th March 2025
ManfaX's avatar
ManfaX

Mettle is a great app as love support for SME’s

5
Mettle is a great app and the work of NatWest is supporting SME’s is awesome Reviewed on: 20th March 2025
David E's avatar
David E

Loving it so far...

5
Loving it so far, haven't had any customer relations yet so can't comment on those, but so far very glad I left HSBC after 20 years. I like the app too Reviewed on: 20th March 2025
Ralph Bower's avatar
Ralph Bower

Zero hassle

5
As a first time small business owner, starting up was daunting in general and I had been stressed about finding the right bank account provider. But once I discovered mettle and started using my business account, it all became much easier. Banking is no longer a worry. Reviewed on: 20th March 2025
Jen P's avatar
Jen P

Mettle is free and easy to use, makes accounting mu...

5
Mettle is free and easy to use, makes accounting much more simple and accurate. I really like being able to invoice from my phone and do my accounts on the move. Reviewed on: 20th March 2025
Anna P's avatar
Anna P

Best business account, highly recommend

5
I have been with mettle for just over 2 years. I can not fault them . The app is very easy to use , you can get hold of a member of staff with in a couple clicks if needed. With my account I get free agent software which is also great to use. Everything links over . Making my life easier doing my accounts . I have recommended Mettle to my other trades mate . Keep up the good work mettle Reviewed on: 20th March 2025
Mike j's avatar
Mike j

So glad I started using Mettle!

5
Super easy to use and understand, fast and friendly support, and connects to my FreeAgent so can keep track of my business finances much easier. Wish I'd started using it sooner! Reviewed on: 20th March 2025
Emily H's avatar
Emily H

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill