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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great account

5
The app is really easy to use. Customer services are excellent Reviewed on: 20th March 2025
RS's avatar
RS

Fantastic banking app

5
Fantastic banking app and service Reviewed on: 20th March 2025
ManfaX's avatar
ManfaX

Mettle is a great app as love support for SME’s

5
Mettle is a great app and the work of NatWest is supporting SME’s is awesome Reviewed on: 20th March 2025
David E's avatar
David E

Loving it so far...

5
Loving it so far, haven't had any customer relations yet so can't comment on those, but so far very glad I left HSBC after 20 years. I like the app too Reviewed on: 20th March 2025
Ralph Bower's avatar
Ralph Bower

Zero hassle

5
As a first time small business owner, starting up was daunting in general and I had been stressed about finding the right bank account provider. But once I discovered mettle and started using my business account, it all became much easier. Banking is no longer a worry. Reviewed on: 20th March 2025
Jen P's avatar
Jen P

Mettle is free and easy to use, makes accounting mu...

5
Mettle is free and easy to use, makes accounting much more simple and accurate. I really like being able to invoice from my phone and do my accounts on the move. Reviewed on: 20th March 2025
Anna P's avatar
Anna P

Best business account, highly recommend

5
I have been with mettle for just over 2 years. I can not fault them . The app is very easy to use , you can get hold of a member of staff with in a couple clicks if needed. With my account I get free agent software which is also great to use. Everything links over . Making my life easier doing my accounts . I have recommended Mettle to my other trades mate . Keep up the good work mettle Reviewed on: 20th March 2025
Mike j's avatar
Mike j

So glad I started using Mettle!

5
Super easy to use and understand, fast and friendly support, and connects to my FreeAgent so can keep track of my business finances much easier. Wish I'd started using it sooner! Reviewed on: 20th March 2025
Emily H's avatar
Emily H

Fantastic

5
My first business account after a lot of research, Mettle is fantastic. As a small sole trader they provide excellent service. Highly recommend. Reviewed on: 20th March 2025
Naomi's avatar
Naomi

Excellent customer service

5
Every time I have had a issue they have been quick to respond and help even got locked out my account but they made it easy to reactivate it all Reviewed on: 20th March 2025
adam s's avatar
adam s

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