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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Fantastic

5
My first business account after a lot of research, Mettle is fantastic. As a small sole trader they provide excellent service. Highly recommend. Reviewed on: 20th March 2025
Naomi's avatar
Naomi

Excellent customer service

5
Every time I have had a issue they have been quick to respond and help even got locked out my account but they made it easy to reactivate it all Reviewed on: 20th March 2025
adam s's avatar
adam s

Excellent business bank account!

5
Excellent business bank account! Easy to navigate on your phone, swift attention to issues or problems should they arise, online chat facility, just a great all round account which when you are running your own business is paramount! Reviewed on: 20th March 2025
Anna S's avatar
Anna S

Very good service and ideal for my small business

5
Very good service and ideal for my small business Reviewed on: 20th March 2025
Jordan n's avatar
Jordan n

It’s so easy and helpful, could not fault it

4
It’s so easy and helpful, could not fault it Reviewed on: 20th March 2025
Josh B's avatar
Josh B

No ordinary online bank.

5
Always there when and if there is an issue or question. Responsive and reliable. Reviewed on: 20th March 2025
Mackerel Sky's avatar
Mackerel Sky

Helping us focus on growing our company

5
It’s incredible! It’s really helped our company grow, the whole system is so easy to use. Reviewed on: 20th March 2025
Robert B's avatar
Robert B

Mettle is just what I need.

5
Mettle is just what I need. They are very helpful with queries. The app is easy to use. It just seems perfect. Reviewed on: 20th March 2025
Rob Norman's avatar
Rob Norman

Great online banking.

5
Great online banking. Easy to use. FreeAgent is an added free bonus. Great facility to move money into pots to protect money set aside for things like tax and savings. Interrest on money is a great bonus. Fantastic job. Keep up the good work Reviewed on: 20th March 2025
Neil's avatar
Neil

Mettle is the best free business bank!

5
Mettle is the best free business bank that is currently available in the UK. The App is very easy to use. The ability to make accounting software connection is very useful when submitting VAT to HMRC for example. Reviewed on: 20th March 2025
Mukesh M's avatar
Mukesh M

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