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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent bank account for my small business.

5
Excellent bank account for my small business. No monthly charges, helpful customer support and free access to Freeagent accounting software Reviewed on: 20th March 2025

Mettle for hassle free business

5
Easy to reach efficiency and effective banking option for business. Reviewed on: 20th March 2025

Excellent product with good integration to Freeagent

5
Recently incorporated a limited company and Mettle seemed a good product and the addition of the free agent integration makes it a no-brainer. Its excellet Reviewed on: 20th March 2025

Easy to use and understand.

5
Easy to use and understand. Can categorise the transactions in order to prepare statements for tax purposes. Reviewed on: 20th March 2025

Really happy with Mettle for my business bank

5
Really happy with Mettle for my business bank and would 100% recommend! After being turned away for no good reason by another bank I was very happy I found Mettle and will be staying with them for the foreseeable future. Reviewed on: 20th March 2025

Simplified business banking.

5
Simplified business banking with a great link into free accounting software. Everything a small business like mine needs on starting up. Reviewed on: 20th March 2025

Exactly what I needed...

5
I set this account for my small business and it is great for what I need. I am able to invoice, link payments to the invoices, make transfers and it is so easy to use. Reviewed on: 20th March 2025

Excellent online bank with brilliant tools to keep o...

5
Excellent online bank with brilliant tools to keep on top of receipts etc Reviewed on: 20th March 2025

Great banking app.

5
Great banking app. Everything has been really thought through and all works seamlessly. Customer support have been very helpful and usually respond quickly. Reviewed on: 20th March 2025

First time business user

5
Through out my time with Mettle I have received excellent advice and guidance, the link with Freeagent is very helpful. Being my first on-line account I was naturally cautious trusting Mettle to manage my business account but creating invoices could not be any simpler. Reviewed on: 20th March 2025

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