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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great customer service.

5
Great customer service. I've never had any issues with Mettle, everything is pretty straight forward Reviewed on: 20th March 2025
Shaun Taylor's avatar
Shaun Taylor

Love Mettle and Free Agent

5
I am a bookkeeper using Mettle for my own business. I have also recommended it to two clients who are also very happily using it. We all use Free Agent too Reviewed on: 20th March 2025
Donna 's avatar
Donna

Very clear and simple app to use.

5
Very clear and simple app to use. The pot function is handy to split monies. Any questions always get answered quickly in the chat function. Just wish we were able to get cash out somewhere. Reviewed on: 20th March 2025
Otto's avatar
Otto

Customer service impeccable.

5
Customer service impeccable. Always receive a swift response to a query. Not so keen on the recent update, as I preferred the previous layout but overall very happy that I made the move to Mettle. The app is easy to use. Reviewed on: 20th March 2025
Fleur A's avatar
Fleur A

As a small business, this Bank has been very helpful...

5
As a small business, this Bank has been very helpful since we start to use it aabout 4 years ago. They have no fees, and the customer service is excelent, they really look into your issues and solve any problems you might have. I highly recommend it. Reviewed on: 20th March 2025
Vanessa R's avatar
Vanessa R

Best sole trader account on the market

5
Been with Mettle for 3 years and by far the best company account for a sole trader. Reviewed on: 20th March 2025
Paul H's avatar
Paul H

I love my business banking, I like the ability to pu...

5
I love my business banking, I like the ability to put money into different pots Reviewed on: 20th March 2025
Elizabeth S's avatar
Elizabeth S

Easy to use

5
The app is easy to use, transactions happen quickly, and I love that Mettle is part of a bank I've actually heard of unlike many business accounts. Also having no transaction or monthly fees makes it better for my small business Reviewed on: 20th March 2025
Louise C's avatar
Louise C

Very easy to use with some very good features

5
Very easy to use with some very good features Reviewed on: 20th March 2025
Nicholas B's avatar
Nicholas B

Overall, very happy with Mettle.

5
Overall, very happy with Mettle. Great app and very intuitive and easy to use app. Saved me a lot in charges as a customer, so very happy about this. I guess the only minor niggle is the limit of £10k per payment, which means some bills require more than one payment to complete. Reviewed on: 20th March 2025
Graham F's avatar
Graham F

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