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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Very easy to use with some very good features

5
Very easy to use with some very good features Reviewed on: 20th March 2025
Nicholas B's avatar
Nicholas B

Overall, very happy with Mettle.

5
Overall, very happy with Mettle. Great app and very intuitive and easy to use app. Saved me a lot in charges as a customer, so very happy about this. I guess the only minor niggle is the limit of £10k per payment, which means some bills require more than one payment to complete. Reviewed on: 20th March 2025
Graham F's avatar
Graham F

A great business banking app

5
A great banking app that simplifies business banking and also offering freeagent accounting software for free. All in all makes banking, quoting & invoicing a breeze. Reviewed on: 20th March 2025
Rafe 's avatar
Rafe

Great bank easy to work with.

5
Great bank easy to work with. Easy to contact and they are willing to support their customers. Payment comes in fast too Reviewed on: 20th March 2025
A S's avatar
A S

Great bank, great customer service!

5
Great bank, great customer service, highly recommended for startups like us. Response times are excellent and fees are zero currently. Love the fact that we can sync with FreeAgent too. All for free. Amazing. Reviewed on: 20th March 2025
Daniel Goth's avatar
Daniel Goth

I've been using Mettle for over 18 months and absolu...

5
I've been using Mettle for over 18 months and absolutely love it. So easy to use and such a very user friendly interface. Plus it connects easily with my accounting software and saves on having to double enter everything Reviewed on: 20th March 2025
Jim M's avatar
Jim M

Mettle is a great banking app...

5
Mettle is a great banking app - very easy to use clear functionality and helps me to run mybusinesses as sole trader. I would recommend Mettle to anybody.. Reviewed on: 20th March 2025
Mark Gregory's avatar
Mark Gregory

Good service

5
Overall experience and service is good Reviewed on: 20th March 2025
Patricia A's avatar
Patricia A

Mettle has very rarely let me down and I could not b...

5
Mettle has very rarely let me down and I could not be more satisfied with my experience! Highly recommend to all! Reviewed on: 20th March 2025
Robert C's avatar
Robert C

I am very happy using Mettle banking

5
I am very happy using Mettle banking. I've never had any issues and think it is as straight forward as can be Reviewed on: 20th March 2025
Selena's avatar
Selena

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