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Mettle by NatWest: Business banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4582)

It doesn’t come better for the business banker

5
It doesn’t come easier for the business banker. Free deposit & withdrawals, unlimited Free Agent access, intuitive interface & seamless customer service at your fingertips. Why choose anything else Reviewed on: 19th March 2025

Have been with Mettle for several years and have alw...

5
Have been with Mettle for several years and have always been happy with the service I have received. The App is easy to use and customer services answer any queries swiftly. I Especially like that I could personalise my invoices to clients. They have some great features on their App, especially the option of the money pots allowing you to manage your tax and cash flow. Reviewed on: 19th March 2025

10/10, simple to use and would recommend

5
10/10, simple to use and would recommend Reviewed on: 19th March 2025

Easy to Use. Great Customer Service

5
An app that's very easy to use and online customer service who are very quick to respond. Nothing bad to say. Reviewed on: 19th March 2025

Really great for freelance business banking.

5
Really great for freelance business banking. The fact it comes with free agent is such a bonus too, and the saving pots for tax and profit etc are a great tool. Reviewed on: 19th March 2025

So simple to navigate around this Banking App.

5
So simple to navigate around this Banking App. Safe and secure, informative. Reassuring also as the backup team on hand 24/7 is a huge benefit. Has transformed the way we bank since transferring over 4 years ago to Mettle. Reviewed on: 19th March 2025

Great account to have

5
I have always found my dealings with Mettle bank to be very easy to do and whenever I have a query, it is dealt with swiftly. Any issues are notified to us as soon as they happen and then when resolved. Reviewed on: 19th March 2025

great for small and new businesses

5
When I first started my new business I was nervous because I knew nothing about business banking. Mettle had a great walkthrough guide to keep me right. Reviewed on: 19th March 2025

Always helpful if any qustions or peoblems

5
Always helpful if any qustions or peoblems Reviewed on: 19th March 2025

Seamless Banking for my Small Business

5
Since starting my small business, Mettle has been invaluable. It makes invoicing, saving, and managing accounts effortless. The app is user-friendly, and whenever I’ve had an issue, customer service has been quick and helpful. Reviewed on: 19th March 2025

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