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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Efficiency

5
Neat processing during any transactions. Reviewed on: 19th March 2025
EM's avatar
EM

It doesn’t come better for the business banker

5
It doesn’t come easier for the business banker. Free deposit & withdrawals, unlimited Free Agent access, intuitive interface & seamless customer service at your fingertips. Why choose anything else Reviewed on: 19th March 2025
Chris L's avatar
Chris L

Have been with Mettle for several years and have alw...

5
Have been with Mettle for several years and have always been happy with the service I have received. The App is easy to use and customer services answer any queries swiftly. I Especially like that I could personalise my invoices to clients. They have some great features on their App, especially the option of the money pots allowing you to manage your tax and cash flow. Reviewed on: 19th March 2025
kerryB's avatar
kerryB

10/10, simple to use and would recommend

5
10/10, simple to use and would recommend Reviewed on: 19th March 2025
Harper's avatar
Harper

Easy to Use. Great Customer Service

5
An app that's very easy to use and online customer service who are very quick to respond. Nothing bad to say. Reviewed on: 19th March 2025
Olly's avatar
Olly

Really great for freelance business banking.

5
Really great for freelance business banking. The fact it comes with free agent is such a bonus too, and the saving pots for tax and profit etc are a great tool. Reviewed on: 19th March 2025
Sarah M's avatar
Sarah M

So simple to navigate around this Banking App.

5
So simple to navigate around this Banking App. Safe and secure, informative. Reassuring also as the backup team on hand 24/7 is a huge benefit. Has transformed the way we bank since transferring over 4 years ago to Mettle. Reviewed on: 19th March 2025
Scott E's avatar
Scott E

Great account to have

5
I have always found my dealings with Mettle bank to be very easy to do and whenever I have a query, it is dealt with swiftly. Any issues are notified to us as soon as they happen and then when resolved. Reviewed on: 19th March 2025
Lisa M's avatar
Lisa M

great for small and new businesses

5
When I first started my new business I was nervous because I knew nothing about business banking. Mettle had a great walkthrough guide to keep me right. Reviewed on: 19th March 2025
Heather m's avatar
Heather m

Always helpful if any qustions or peoblems

5
Always helpful if any qustions or peoblems Reviewed on: 19th March 2025
Gordon p's avatar
Gordon p

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