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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Seamless Banking for my Small Business

5
Since starting my small business, Mettle has been invaluable. It makes invoicing, saving, and managing accounts effortless. The app is user-friendly, and whenever I’ve had an issue, customer service has been quick and helpful. Reviewed on: 19th March 2025
Sian Y's avatar
Sian Y

For a small business, Mettle is the perfect solution.

5
For a small business, Mettle is the perfect solution. Free and simple to use, and with the added benefit of access to great accounting software. Reviewed on: 19th March 2025
Kevin C's avatar
Kevin C

Online banking is very good and is very easy and con...

5
Online banking is very good and is very easy and convenient but customer service is a bit slow. Reviewed on: 19th March 2025
Erdzhan Hasan's avatar
Erdzhan Hasan

I have just started my first buisness as a sole trad...

5
I have just started my first buisness as a sole trader and l couldn't be happier with this app so far. I was very worried about all of this and so far all has been great Reviewed on: 19th March 2025
Emma's avatar
Emma

Simple and reliable banking app

5
Simple and reliable banking app, free service which is ideal for a self employed person. Makes business banking easy so one less thing to think about everyday. Reviewed on: 19th March 2025
Steve A's avatar
Steve A

Great banking solution for sole traders

5
East to use app and the accompanying accounting software makes it really easy to keep on top of things like invoices in the go. Pots feature is useful too to setting aside money for the inevitable tax bill! Reviewed on: 19th March 2025
Sam J's avatar
Sam J

I would recommend Mettle

5
I have used Mettle for nearly a year and I have the app on my phone and it is really convenient, i link it to free agent so all my banking is in one place. Every time a transaction goes through mettle it will link with my expenses keeping it organised. Reviewed on: 19th March 2025
Samantha S's avatar
Samantha S

Amazing app.

5
Simple. Great. And a really easy app to use for business. Reviewed on: 19th March 2025
James G's avatar
James G

Mettle is my first business banking app and has help...

5
Mettle is my first business banking app and has helped me run my business so much more smoothly than before. Firstly it is free, so as a small business owner this is a big plus. The app is very user friendly and clear. Invoices are easy and quick to generate and the reminders money is owed is very useful when working long hours. I haven’t had to use any customer support yet because mettle business banking has provided all my needs to date Reviewed on: 19th March 2025
Ryan B's avatar
Ryan B

I’m fairly new to Mettle, but it’s been fantastic so...

5
I’m fairly new to Mettle, but it’s been fantastic so far. Reviewed on: 19th March 2025
Michelle O's avatar
Michelle O

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