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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Best business banking app

5
I use Mettle for my business account and it's the best Reviewed on: 18th March 2025
Amanda 's avatar
Amanda

First business account and finding it very useful

5
First business account and finding it very useful Reviewed on: 18th March 2025
Ciaran 's avatar
Ciaran

Great service.

5
Great service. Easy to talk to. I had no issues what so ever Reviewed on: 18th March 2025
Luis A's avatar
Luis A

Great for start up businesses to have a business acc...

5
Great for start up businesses to have a business account with out the high costs Reviewed on: 18th March 2025
Philip K's avatar
Philip K

Good job , I like it so much , but definitely can u...

5
Good job , I like it so much , but definitely can use more help Reviewed on: 18th March 2025
Simo's avatar
Simo

Great service great business account so happy I chan...

5
Great service great business account so happy I changed over from monzo business Reviewed on: 18th March 2025
Holly A's avatar
Holly A

Brilliant all round .

5
I set up my business last year and looked at several different banks. I chose Mettle for the following reasons: 1. Easy to use app. 2. No transaction charges. 3. Free use of FreeAgent. Additionally, when I’ve contacted customer services via the online chat they’ve been quick to respond, super helpful and very knowledgeable and friendly. I’ve recommend Mettle to several people who have just started in business. I have now set up a savings pot within the app which means I earn interest on the money. Reviewed on: 18th March 2025
Jane S's avatar
Jane S

Mettle’s features and link with accounting software.

5
Really enjoyed, Mettle’s features and how user friendly the app is. The benefit of the free agent link is great. I use the invoice feature which has helped me immensely. Reviewed on: 18th March 2025
Andy's avatar
Andy

Easy to use daily and great help when needed

5
I've had a a couple of occasions when I've needed to deal with customer services (changing from an e-money account to a bank account. Everything was dealt with swiftly and knowledgeably on their part. In the day to day use of the app and the account, I've got no problems and I've recommended mettle verbally to others on a number of occasions Reviewed on: 18th March 2025
Helen B's avatar
Helen B

Great, there is always an answer and if not then som...

5
Great, there is always an answer and if not then someone will get back to you, really very quickly. Reviewed on: 18th March 2025
Laura C's avatar
Laura C

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