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Mettle by NatWest: Business banking reviews

4.93
Based on 4,583 reviews, last reviewed 12th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4583)

Excellent experience love the online service

5
Excellent experience love the online service Reviewed on: 18th March 2025

Mettle have never let me down

5
Mettle have never let me down, any questions I have had they have responded and assisted in a timely manner. Always professional and courteous. I highly recommend them for any business. Reviewed on: 18th March 2025

Banking made easy

5
I am a young owner of a small business, and I do our accounts myself. Mettle has been amazing at enabling me to save money by making an easy to use app, keeping track of my expenses and income, being able to add receipts and put every transaction into categories. Making our tax returns very easy and looking at how we can improve areas of our business. Reviewed on: 18th March 2025

always recommend Mettle to my friends and family as...

5
always recommend Mettle to my friends and family as the customer service is excellent and the free FreeAgent software is an additional bonus Reviewed on: 18th March 2025

I was mugged while I was on holiday with my family a...

5
I was mugged while I was on holiday with my family and friends. My bank card was stolen, and the mettle team couldn't do enough to help me get back on track. On a positive note Mettle has been fantastic for my business moving forward. Thank you Reviewed on: 18th March 2025

The best business bank!

5
I’ve used Mettle, since I started my business in July 2020. The app is great and extremely easy to use. It’s rare I have had any problems, but when I have they have been resolved through the app super quickly. Wish I could use them for my personal account! Reviewed on: 18th March 2025

The app has good functionality and is easy to use.

5
The app has good functionality and is easy to use. I haven’t had any issues so I haven’t had to reach out to customer service but it links well to FreeAgent which is great. Reviewed on: 18th March 2025

Fantastic bank for my business start up.

5
Fantastic bank for my business start up. The account software access really helps with the daily tasks. Reviewed on: 18th March 2025

EASY TO USE THE APP AND HAD NO PROBLEM WITH METAL BA...

5
EASY TO USE THE APP AND HAD NO PROBLEM WITH METAL BANK ACCOUNT Reviewed on: 18th March 2025

Brilliant for people who need a system that works.

5
For me, who has always had issues keeping track of receipts, the Mettle app has been brilliant. Also the link with FreeAgent where I create my invoicing and mileage claims, makes the whole system easily workable. I have not had the need to contact any customer support, it's been that good. I had been a Barclays customer for many years, however they would not or could not assist me with opening a Limited Company account. Reviewed on: 18th March 2025

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