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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

The Mighty Mettle

5
Great bank app with fantastic customer service. Reviewed on: 18th March 2025
avva's avatar
avva

I'm glad I found Mettle for my business

4
The app is great, and the functions with Free Agent integration are helpful. I wish the pots can be reorganised/ repositioned but that's a minor point. I'm glad I found Mettle for my business Reviewed on: 18th March 2025
Faded Society Ltd's avatar
Faded Society Ltd

Great and easy to use business banking

5
Really easy to open an account. App is simple to use, making payments and transfer is quick and when there was an issue with an unknown payment, speaking to someone via chat was easy and the problem was rectified quickly. Really great that you don't have to pay to have a business account like some companies. Reviewed on: 18th March 2025
Sara B's avatar
Sara B

Mettle provides an excellent service.

5
Mettle provides an excellent service. The app is accessible to use. I like the saving pots making it effortless is money management. He feature I most helpful is using the money deductible from main account earnings to saving pot. Reviewed on: 18th March 2025
Lavinia R's avatar
Lavinia R

As a newbie, great guidance

5
As a newbie, great guidance and app Reviewed on: 18th March 2025
BalM's avatar
BalM

Helping hand

5
Great customer service by mettle, when help is needed they are always there Reviewed on: 18th March 2025
Muhammad A's avatar
Muhammad A

I’d recommend

5
I’ve been using Mettle since starting my business and I’ve always had good experience Reviewed on: 18th March 2025
Mariam 's avatar
Mariam

Mettle customer services were brilliant when I had m...

5
Mettle customer services were brilliant when I had my phone stolen. It was so easy to contact them and they sorted everything so I could have period mind that my account was secure. Using the app is so easy and i like how money can be split into pots. Reviewed on: 18th March 2025
Rachel J's avatar
Rachel J

Excellent experience love the online service

5
Excellent experience love the online service Reviewed on: 18th March 2025
Michele D's avatar
Michele D

Mettle have never let me down

5
Mettle have never let me down, any questions I have had they have responded and assisted in a timely manner. Always professional and courteous. I highly recommend them for any business. Reviewed on: 18th March 2025
Buba S's avatar
Buba S

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