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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Banking made easy

5
I am a young owner of a small business, and I do our accounts myself. Mettle has been amazing at enabling me to save money by making an easy to use app, keeping track of my expenses and income, being able to add receipts and put every transaction into categories. Making our tax returns very easy and looking at how we can improve areas of our business. Reviewed on: 18th March 2025
Ellie Cowlard's avatar
Ellie Cowlard

always recommend Mettle to my friends and family as...

5
always recommend Mettle to my friends and family as the customer service is excellent and the free FreeAgent software is an additional bonus Reviewed on: 18th March 2025
millie m's avatar
millie m

I was mugged while I was on holiday with my family a...

5
I was mugged while I was on holiday with my family and friends. My bank card was stolen, and the mettle team couldn't do enough to help me get back on track. On a positive note Mettle has been fantastic for my business moving forward. Thank you Reviewed on: 18th March 2025
Mark M's avatar
Mark M

The best business bank!

5
I’ve used Mettle, since I started my business in July 2020. The app is great and extremely easy to use. It’s rare I have had any problems, but when I have they have been resolved through the app super quickly. Wish I could use them for my personal account! Reviewed on: 18th March 2025
Daniel D's avatar
Daniel D

The app has good functionality and is easy to use.

5
The app has good functionality and is easy to use. I haven’t had any issues so I haven’t had to reach out to customer service but it links well to FreeAgent which is great. Reviewed on: 18th March 2025
Megan J's avatar
Megan J

Fantastic bank for my business start up.

5
Fantastic bank for my business start up. The account software access really helps with the daily tasks. Reviewed on: 18th March 2025
David M's avatar
David M

EASY TO USE THE APP AND HAD NO PROBLEM WITH METAL BA...

5
EASY TO USE THE APP AND HAD NO PROBLEM WITH METAL BANK ACCOUNT Reviewed on: 18th March 2025
KEITH M's avatar
KEITH M

Brilliant for people who need a system that works.

5
For me, who has always had issues keeping track of receipts, the Mettle app has been brilliant. Also the link with FreeAgent where I create my invoicing and mileage claims, makes the whole system easily workable. I have not had the need to contact any customer support, it's been that good. I had been a Barclays customer for many years, however they would not or could not assist me with opening a Limited Company account. Reviewed on: 18th March 2025
cityThirtyFive's avatar
cityThirtyFive

I use Mettle for my small business and it’s so easy...

5
I use Mettle for my small business and it’s so easy to use and I love that free agent is part of it so it makes accounting a breeze too. I have never been so organised with my accounts. I also love that you can set money aside in ‘pots’ for different things. It is also very easy to pay and get paid or transfer money to other accounts. Reviewed on: 18th March 2025
Ruth G's avatar
Ruth G

Carroll Computing Mettle Review

5
We have never had a problem with Mettle, and any outages and issues are communicated to us in a timely fashion. We have had our Mettle account for a few years now, and couldn’t recommend them more highly. Reviewed on: 18th March 2025
Michael C's avatar
Michael C

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