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Mettle by NatWest: Business banking reviews

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4.93
Based on 4,583 reviews, last reviewed 12th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
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1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4583)

I use Mettle for my small business and it’s so easy...

5
I use Mettle for my small business and it’s so easy to use and I love that free agent is part of it so it makes accounting a breeze too. I have never been so organised with my accounts. I also love that you can set money aside in ‘pots’ for different things. It is also very easy to pay and get paid or transfer money to other accounts. Reviewed on: 18th March 2025
Ruth G's avatar
Ruth G

Carroll Computing Mettle Review

5
We have never had a problem with Mettle, and any outages and issues are communicated to us in a timely fashion. We have had our Mettle account for a few years now, and couldn’t recommend them more highly. Reviewed on: 18th March 2025
Michael C's avatar
Michael C

The BEST Business Banking App

5
The app is so well made and easy to navigate, I love how you can have different pots to seperate money, you can set percentages of how much money you want to be taken out of your income. The customer service is prompt and I like that you can see the faces of who you are talking to, as well as the times they will come back online. It’s handy that you have the option to download a csv for the convenience of when I’m doing my taxes. I like how you can categorise your payments, upload receipts, create invoices this list goes on. Easy to make changes in the app. 100% recommend to any small business owner! Reviewed on: 18th March 2025
Georgia's avatar
Georgia

Always someone available within a timely manner, web...

5
Always someone available within a timely manner, web chat or on the phone. issues resolved quickly and efficiently Reviewed on: 18th March 2025
Ali M's avatar
Ali M

Great easy to use app.

5
Great easy to use app. Good regular comms from the team. Reviewed on: 18th March 2025
Lee O'Brien's avatar
Lee O'Brien

Impressive, Intuitive and simple to use

5
Since joining mettle, I have been impressed with how intuitive the app is. It's really simple to use and allowing me to track my business finance in a really simple way. Whether that be creating an invoice (just started) or matching receipts. The customer service has been excellent also. Thanks for being awesome - Keep doing what you're doing team. Reviewed on: 18th March 2025
Bazzy Bee's avatar
Bazzy Bee

Running a business and utilising FreeAgent whilst re...

5
Running a business and utilising FreeAgent whilst reducing human interaction is what I was looking for and mettle truly delivers. I have found it to be more user friendly than alternatives and makes my life much easier. Reviewed on: 18th March 2025
Alex H's avatar
Alex H

Easy, easy and easy, Just Brilliant

5
Brilliant from the beginning easy to set up and even easier to use. Reviewed on: 18th March 2025
Alex K's avatar
Alex K

Straightforward and easy to use.

5
Straightforward and easy to use. I am most impressed with Mettle and especially linking to FreeAgent app. Between both, business management is very easy. Highly recommended. Reviewed on: 18th March 2025
M F's avatar
M F

Brilliant, so easy to use!

5
Brilliant, so easy to use! Great features! I would recommend to anyone! Reviewed on: 18th March 2025
Scott A's avatar
Scott A

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