Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4591)

The BEST Business Banking App

5
The app is so well made and easy to navigate, I love how you can have different pots to seperate money, you can set percentages of how much money you want to be taken out of your income. The customer service is prompt and I like that you can see the faces of who you are talking to, as well as the times they will come back online. It’s handy that you have the option to download a csv for the convenience of when I’m doing my taxes. I like how you can categorise your payments, upload receipts, create invoices this list goes on. Easy to make changes in the app. 100% recommend to any small business owner! Reviewed on: 18th March 2025
Georgia's avatar
Georgia

Always someone available within a timely manner, web...

5
Always someone available within a timely manner, web chat or on the phone. issues resolved quickly and efficiently Reviewed on: 18th March 2025
Ali M's avatar
Ali M

Great easy to use app.

5
Great easy to use app. Good regular comms from the team. Reviewed on: 18th March 2025
Lee O'Brien's avatar
Lee O'Brien

Impressive, Intuitive and simple to use

5
Since joining mettle, I have been impressed with how intuitive the app is. It's really simple to use and allowing me to track my business finance in a really simple way. Whether that be creating an invoice (just started) or matching receipts. The customer service has been excellent also. Thanks for being awesome - Keep doing what you're doing team. Reviewed on: 18th March 2025
Bazzy Bee's avatar
Bazzy Bee

Running a business and utilising FreeAgent whilst re...

5
Running a business and utilising FreeAgent whilst reducing human interaction is what I was looking for and mettle truly delivers. I have found it to be more user friendly than alternatives and makes my life much easier. Reviewed on: 18th March 2025
Alex H's avatar
Alex H

Easy, easy and easy, Just Brilliant

5
Brilliant from the beginning easy to set up and even easier to use. Reviewed on: 18th March 2025
Alex K's avatar
Alex K

Straightforward and easy to use.

5
Straightforward and easy to use. I am most impressed with Mettle and especially linking to FreeAgent app. Between both, business management is very easy. Highly recommended. Reviewed on: 18th March 2025
M F's avatar
M F

Brilliant, so easy to use!

5
Brilliant, so easy to use! Great features! I would recommend to anyone! Reviewed on: 18th March 2025
Scott A's avatar
Scott A

The UI is seamless and very easy to use.

5
The UI is seamless and very easy to use. Chat support is also quite quick normally Reviewed on: 18th March 2025
Muhammad N's avatar
Muhammad N

Small business owner recommended

5
I started my small business in April 2024 and was recommended Mettle from a sole trader friend due to the free access to Free Agent accountancy software. Also for its ease of use it's great Reviewed on: 18th March 2025
Mark B's avatar
Mark B

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill