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Mettle by NatWest: Business banking reviews

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4.93
Based on 4,583 reviews, last reviewed 12th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4583)

Mettle has been great for my business.

5
Mettle has been great for my business. I love the option of being able to put aside a proportion of payment into different pots so I can account for tax bills and other business expenses. If I have ever experienced a problem with a payment or on the app the customer service team have always been quick to help and resolve this. Reviewed on: 18th March 2025
Georgina R's avatar
Georgina R

Very positive experience.

5
Very positive experience. Easy to set up an account, very user friendly interface, fantastic responsive customer service and appreciate the access to free agent. All of this for free! Reviewed on: 18th March 2025
Randeep k's avatar
Randeep k

Excellent easy to use banking for a small business.

5
Excellent easy to use banking for a small business. Everything I need is there to see. When I’ve needed help it’s been there readily available. Excellent facility for depositing cash too. Reviewed on: 18th March 2025
Janice R's avatar
Janice R

Had such a smooth experience with mettle, not faced...

5
Had such a smooth experience with mettle, not faced any issues whatsoever. Spoke to customer services a few times to get a better understanding of the services they provide for me and cannot fault them at all! Reviewed on: 18th March 2025
Melissa D's avatar
Melissa D

Mettle Bank: A Game-Changer for Small Businesses and...

5
Mettle Bank: A Game-Changer for Small Businesses and Freelancers! I recently made the switch to Mettle Bank, and honestly, I wish I'd done it sooner. For anyone juggling the demands of running a small business or freelancing, Mettle offers a truly fantastic banking experience that goes beyond just holding your money. The Service: Attentive and Helpful From the get-go, the customer service at Mettle has been impressive. Setting up my account was a breeze, and when I had a minor query, their support team was responsive, friendly, and genuinely helpful. It's refreshing to interact with a bank that feels like it understands the needs of its users and is readily available to assist. The App: Intuitive and Powerful The Mettle app is where this bank truly shines. It's sleek, incredibly user-friendly, and packed with features that make managing my finances so much easier. Navigating between transactions, making payments, and tracking my spending is seamless. The design is clean and intuitive, meaning I spend less time trying to figure things out and more time focusing on my business. Free Accounting Software: A Massive Bonus! One of the biggest draws for me was the integrated, free accounting software. This is an absolute game-changer! Being able to connect my banking directly with my accounting saves me countless hours of manual data entry and reduces the risk of errors. It provides a clear overview of my financial health, helps with invoicing, and simplifies tax preparation. This feature alone makes Mettle an incredibly valuable tool for any small business owner. Referral Bonuses: Sharing the Love (and Rewards!) Mettle also offers a generous referral program, which is a testament to their confidence in their service. It's great to know that by recommending a bank I genuinely find excellent, both myself and the person I refer can benefit. This feels like a genuine appreciation for their users. Overall: Mettle Bank has exceeded my expectations. It's not just a bank account; it's a comprehensive financial management tool designed specifically for the needs of modern businesses and freelancers. The combination of excellent customer service, a fantastic and feature-rich app, the invaluable free accounting software, and attractive referral bonuses makes Mettle a standout choice. If you're looking for a banking solution that simplifies your finances and supports your business growth, I wholeheartedly recommend giving Mettle a try. You won't be disappointed! Reviewed on: 18th March 2025
Sean S's avatar
Sean S

Simple and practical

5
User friendly and good for business. Reviewed on: 18th March 2025
Moises S's avatar
Moises S

Mettle gives me everything I need

5
Mettle gives me everything I need and with the seamless integration into FreeAgent my whole accounting processes are easy to follow and carry out meaning I can spend more time on my business than on the finance admin! Reviewed on: 18th March 2025
OMNI BC's avatar
OMNI BC

Great value for money, a good banking system and app...

5
Great value for money, a good banking system and app and without any hidden charges. Also the online support in the app is always quick and helpful Reviewed on: 18th March 2025
Mark 's avatar
Mark

I’ve had no issues using Mettle....

5
I’ve had no issues using Mettle, only had to use customer support when setting up the account. Reviewed on: 18th March 2025
Gary J's avatar
Gary J

Good very nice I touch I last year good experience...

4
Good very nice I touch I last year good experience Reviewed on: 18th March 2025
Fahad H's avatar
Fahad H

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